Complex Case Manager jobs in Birmingham, AL

Join us as a Complex Decisioning Manager, Commercial & InstitutionalThis specialist role in Financial Crime will see you partnering with the business, products and the Risk function to identify, assess and manage its risks within agreed risk appetite, using the bank’s risk framework

Within this specialist capacity, you’ll make a vital contribution to driving a generative culture of risk awareness, recommending solutions to financial crime risk issues within the businesses, and strengthening the level of ownership within the business

Hone your risk awareness skills and advance your career in this fast-paced and varied role with a firm emphasis on your development

You’ll work from home some of the time, but you’ll also spend a significant amount of time working from an office or hub minimum 2 days per week

What you'll do

We’ll look to you to deliver a robust risk governance framework in line with the operational risk handbook and conduct and compliance handbook. You’ll also deliver relevant specialist risk activity, to build credible and realistic plans to move and sustain a control environment certification rating with risk appetite.

Your Other Key Responsibilities Will Include

Leading and inspiring a team of business and customer control partners to make sure the team objectives are achieved

Executing delegated authority, using your financial crime risk expertise to support client decisioning to onboard or retain relationships

Designing processes which are fit for purpose, and meet regulatory requirements

Designing system requirements and progressing change requests to facilitate with system enhancements or fixes

Partnering with Financial Crime Hub teams to provide holistic advice on specific cases, business areas, client types and products

Undertaking and investigating complex queries through to resolution

The skills you'll need

To be successful in this role, you’ll need good working knowledge of anti-money laundering processes, systems, controls and operating model, as well as experience of reporting analysis to stakeholders. We’ll also look to you to bring excellent stakeholder management and influencing skills, with experience of successfully engaging with stakeholders in order to successfully deliver initiatives.

You’ll also need a sound understanding of franchise specific clients, products and services, paired with business appetite and financial crime risk acumen.

On Top Of This, You’ll Bring

Experience of working within the approved governance to make sure that any changes to existing documented procedures are compliant with policy and regulatory requirements

The ability to undertake holistic, financial crime reviews to support delegated business decision making within policy, standards and business risk appetite

Experience Of Collecting, Evaluating And Documenting Business Requirements

The ability to analyse and evaluate multiple sources of information, alternatives and associated consequences

The ability to successfully deliver both existing processes and ad-hoc accountabilities to the highest standards, while managing multiple agendas and stakeholder requirements