Computer Operations Supervisor jobs in Tennessee

Position Purpose:

The primary purpose for this position is perform computer operation duties and monitor, maintain and operate computer systems and related peripheral devices.

Major Tasks, Responsibilities and Key Accountabilities:

The following duties are normal for this job and should not be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Conducts draw-style drawings utilizing digital draw systems
• Ability to operate Microsoft Windows Servers and troubleshoot server errors
• Monitors and executes daily draw processing
• Prepares, plans and approves documentation supporting successful completion of draw activities
• Performs daily updates of the TEL IVR system, TEL web page, and internal databases
• Monitors and executes production processing to assure accuracy and timely completion of work load
• Assists in testing of Origin Digital Draw computer systems, TEL IVR systems, and Internal Control Systems
• Compares and documents ICS and gaming vendor’s production processing results
• Troubleshoots and reports production processing problems to appropriate personnel for resolution
• Ability to operate and troubleshoot Microsoft Windows Servers and PCs
• Performs preventative maintenance on peripheral devices
• Performs daily back-up of system and data files
• Retrieves files and reports from vendors
• Distributes daily reports
• Ability to work rotating shifts (day/night), as well as weekends and holidays
• Other duties as assigned

HOURS: 4:30 pm - 3:00 am - 10 hour shift 4 days a week

Education and/or Experience:

High school Diploma (or GED) required. Associate’s Degree in Information Technology preferred.

One to two years of data processing experience with working knowledge of command line interfaces, commands and command procedures, Microsoft Office products; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills and abilities for this job.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; demonstrate dexterity, handle or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

The Tennessee Education Lottery Corporation is a Drug Free Workplace and an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the TEL may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Job Type: Full-time

Pay: $37,500.00 - $51,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• Evening shift

Experience:

• data processing: 1 year (Preferred)

Work Location: In person