Computer Operator jobs in Doylestown, PA

A Computer Operator is a role in IT which oversees the running of computer systems, ensuring that the machines, and computers are running properly. The job of a Computer Operator as defined by the United States Bureau of Labor Statistics is to "monitor and control ... and respond to ... enter commands ... set controls on computer and peripheral devices. This Excludes Data Entry."...

Source: Wikipedia (as of 09/06/2019). Read more from Wikipedia

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Computer Operator II ( Trenton, NJ)7pm-7am
  • IGT
  • Trenton, NJ FULL_TIME
  • Location: Trenton, NJ, US, 08648
    Requisition ID: 14406

    IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

    Join the Winning Team!

    Join the WINNING TEAM here at IGT! Our Data Center in Trenton, NJ is seeking a Computer Operator. This position requires you be flexible with shift as it is a 24/7 operation. The position offers competitive wages and shift differential for off-shift that qualifies.

    IGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):

    • Medical benefits day one of being an IGT employee
    • 12 paid holidays plus 2 floating holidays per year
    • 3 weeks of paid vacation per year, prorated first year
    • 401K with employer match and 100% vested day one
    • Company paid parental leave, life insurance, short term disability and long-term disability
    • Gym membership reimbursement, free identity theft protection, and tuition reimbursement

    Responsibilities

    Provides entry to intermediate level monitoring and troubleshooting for operating equipment for one or more jurisdictions and 24x365 adherence to operational procedures, checklists, policies, and national IT Best Practices.

    • Demonstrates a relentless commitment to meeting and exceeding customers' expectations while also achieving the goal of reducing the risks and costs of providing services.
    • Works to build an effective partnership with the customer on a daily basis. Listens to customers and asks the appropriate questions to determine their requirements.
    • Performs intermediate level troubleshooting of systems and servers related to host systems, middleware, applications, and existing tools according to established procedures with minimal supervision.
    • Performs intermediate level network monitoring by confirming tool set availability, using tools for verification of services, and detecting, reporting, escalating, and documenting anomalies according to established procedures.
    • Monitors logical security through use of established tools and procedures.
    • Performs intermediate level monitoring of systems and servers by confirming tool set availability, using tools for verification of services, and detecting, reporting, escalating, and documenting anomalies according to established procedures.
    • Performs entry level troubleshooting of network technologies related to IP network devices and backbone transports according to established procedures, using existing tools with minimal supervision.
    • Accurately executes, validates, and recovers defined processes in the operational checklists to ensure that all draw processing, day-end processing, system balancing, file system maintenance, change requests, report/file transfers and deliveries, messaging and jackpot details, system locations/configurations, and internal/external customer requests are completed.
    • Appropriately coordinates, executes, validates, tracks, follows up on, and escalates internal and external customer requests according to established guidelines.
    • Submits recommendations to create and/or maintain operational procedures and checklists.
    • Adheres to service level agreements by following established SLA performance requirements
    • Adheres to IT best practices by following established IT best practice performance and audit requirements
    • Supports local testing policies and procedures
    • Performs intermediate level monitoring and/or troubleshooting of automated functions by confirming tool set availability, using tools for verification of services, and detecting, reporting, escalating, and documenting anomalies according to established procedures
    • Participates in individual professional development by completing assigned development plan, participating in mentoring activities, tracking and reporting of development, and communicating career path goals and objectives.
    • Provides training to other operators through free flow of information, encouraging and appropriately evaluating feedback, encouraging innovation, and inspiring / motivating others.
    • Assists in providing informal coaching and mentoring to junior level operators.

    Qualifications

    • Two-year technical college degree or comparable experience
    • 1-2 years' experience in related field preferred

    Minimum technical knowledge and skills requirements - Required

    • Where applicable, must be able to monitor and troubleshoot multiple technologies.
    • Able to navigate through Unix/Linux/AIX/VMS/DOS and perform basic commands
    • Working knowledge of FTP/SFTP protocols
    • Comprehensive knowledge of Office suite and PC operating systems
    • Intermediate knowledge of Retailer POS, call center tools and

    Other skills - Required

    • Builds strong relationships at all levels.
    • Exhibits professional and customer appropriate communications (written and verbal). Listens effectively and demonstrates empathy and understanding of others' concerns. Demonstrates knowledge of techniques needed, and experience in dealing with difficult or demanding customers
    • Demonstrates effective technical writing skills and presents information in a professional and engaging manner
    • Organizes and plans work effectively. Balances priorities among stakeholders.
    • Completes work in a thorough accurate, well thought-out and timely manner and with attention to detail
    • Demonstrates initiative and self-motivation. Sets high goals for selfand others and demonstrates a strong sense of urgency
    • Achieves results in a high-pressure environment
    • Displays sound business judgment and exhibits common sense
    • Exhibits a high degree of ethics, integrity and confidentiality at all times
    • Demonstrates strong informal coaching and mentoring skills
    • Effectively delivers training in area of expertise
    • Effectively implements and manages processes

    Keys to Success

    • Building collaborative relationships
    • Decision making
    • Drive results
    • Foster innovation
    • Personal energy
    • Self-leadership

    IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal-opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


    At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $19.00 - $24.00. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.


    Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


    IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.

  • 1 Month Ago

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MSTC I/O Team Lead
  • Advanced Computer Learning Company
  • Pemberton, NJ FULL_TIME
  • TITLE: Instructor/Operator Team Lead FULL-TIME LOCATION: Fort Dix, New Jersey COMPANY: Advanced Computer Learning Company, LLC (ACLC) Please upload a copy of your current certifications in addition to...
  • 20 Days Ago

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MSTC I/O
  • Advanced Computer Learning Company
  • Pemberton, NJ FULL_TIME
  • TITLE: Instructor/Operator FULL-TIME LOCATION: Fort Dix, New Jersey COMPANY: Advanced Computer Learning Company, LLC (ACLC) Please upload a copy of your current certifications in addition to your resu...
  • 20 Days Ago

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I/O NRP
  • Advanced Computer Learning Company
  • Pemberton, NJ FULL_TIME
  • TITLE: Instructor Operator/NRP FULL-TIME LOCATION: Fort Dix, New Jersey COMPANY: Advanced Computer Learning Company, LLC Please upload a copy of your current certifications in addition to your resume....
  • 21 Days Ago

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Service Desk Analyst II
  • Computer Aid Inc
  • Trenton, NJ FULL_TIME
  • CAI is seeking a Service Desk Analyst II for an onsite contract engagement with our client based in Trenton, NJ. What You’ll Do Maintain a working knowledge of Help Desk and IT Operations procedures. ...
  • 3 Days Ago

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Computer Teacher
  • Trenton Public Schools
  • Trenton, NJ OTHER
  • Position Type: Elementary TeacherDate Posted: 12/1/2023Location: Franklin Elementary SchoolClosing Date: 12/24/2023 REPORTS TO: PRINCIPAL JOB GOAL To challenge students to utilize their full intellect...
  • 5 Days Ago

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0 Computer Operator jobs found in Doylestown, PA area

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Part-Time Beauty Advisor - Sephora
  • KOHLS
  • Voorhees, NJ
  • Drive sales through an authentic passion for beauty. Engaging Clients through identifying their needs with a consultativ...
  • 3/28/2024 12:00:00 AM

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Supervisor, System Operations
  • PJM Search
  • Audubon, PA
  • The Shift Supervisor coordinates all of the minute to minute operations of the PJM Control Rooms. The Shift Supervisor p...
  • 3/28/2024 12:00:00 AM

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1st Shift Blood System Operator
  • The Judge Group
  • Souderton, PA
  • Blood Operator - DayshiftDESCRIPTIONBlood Room OperatorPOSITION SUMMARY:Under the direction of Supervisor and Superinten...
  • 3/28/2024 12:00:00 AM

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Care Navigator
  • Oaks Integrated Care, Inc.
  • Trenton, NJ
  • Join our team today and immerse yourself in a rewarding career for years to come! As Care Navigator, you will work with ...
  • 3/28/2024 12:00:00 AM

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IT Systems Engineer
  • The Judge Group
  • Philadelphia, PA
  • Our client is currently seeking a IT Systems Engineer for a 12 month + contract.Role:The Systems Engineer is responsible...
  • 3/28/2024 12:00:00 AM

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Pharmacy Data Entry Technician
  • Res-Care, Inc.
  • Horsham, PA
  • Our Company PharMerica Overview Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fu...
  • 3/26/2024 12:00:00 AM

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Supervisor, System Operations
  • PJM
  • Audubon, PA
  • The Shift Supervisor coordinates all of the minute to minute operations of the PJM Control Rooms. The Shift Supervisor p...
  • 3/24/2024 12:00:00 AM

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Seasonal Sales Associate - Part Time - Promenade at Sagemore
  • Soft Surroundings
  • Marlton, NJ
  • You are the great compassionate one: You love taking care of others, finding them what they want or need, making them ha...
  • 3/24/2024 12:00:00 AM

Doylestown is a borough and the county seat of Bucks County in the U.S. state of Pennsylvania. It is located 35 miles (56 km) north of Center City Philadelphia and 80 miles (130 km) southwest of New York City. As of the 2010 census, the borough population was 8,380. According to the United States Census Bureau, the borough has a total area of 2.2 square miles (5.7 km2), all of it land. Doylestown Borough is bordered by Doylestown Township except to the northeast where it borders Buckingham Township. Natural features of Doylestown Borough include Cooks Run and Neshaminy Creek....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Computer Operator jobs
$33,111 to $43,761
Doylestown, Pennsylvania area prices
were up 1.5% from a year ago

Computer Operator
Assist business units, iSeries Administration, Application Support and Programming Support with testing of application processes.
September 24, 2022
Communicate with operators from previous and following shifts about procedure status and priority, printer performance, and other operational issues.
October 19, 2022
Create incidents and trouble tickets in various ticketing tools and keep them updated until resolution and/or until it is handed off to another team.
November 11, 2022
Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent.
February 19, 2023
Monitor and execute adhoc batch processing on 400 OS platform using the native AS400 command line and customer created screens, or via the IBM Job Scheduler, the Advanced IBM Job Scheduler and ROBOT scheduling tools.
February 20, 2023
Understand and utilize communication and work tools (phone, e-mail, turnover tools, fax, client training tools, other client specific work tools, etc.
March 04, 2023
Enter commands as appropriate to computer systems for such duties as restarting or cancelling job processes, resetting passwords, or terminating user sessions.
March 05, 2023
Support the integration of additional data types and parameters to accurately represent and display aircraft, vehicles, targets, weapons, structures, ships, threats and other air/land/sea/subsurface/space entities required to support combat training operations.
March 11, 2023
Requires three (3) years of experience in operating computers and computer peripheral equipment.
March 24, 2023
Provide technical support for computers, servers and networks, to include technical support to end-user notifications of systems outages or problems on computers systems, VOIP phones, networks, wide area connectivity, software applications, peripherals, and scanners.
April 29, 2023