Concierge - Casino jobs in Virginia

Concierge - Casino acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Being a Concierge - Casino offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Additionally, Concierge - Casino requires a high school diploma or equivalent. Typically reports to a supervisor. The Concierge - Casino works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Part Time Concierge
  • Capitol Concierge
  • Reston, VA PART_TIME
  • Part Time Guest Services

    As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry ways and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Your responsibilities will also include contacting emergency services in the event of an emergency, monitoring visitor parking and handling noise complaints from residents.

    Responsibilities:
    • Maintain an excellent customer service relationship by adhering to the Capitol Concierge Inc. standards
    • Adhere to the CCI Standard Operating Procedures
    • Ensuring the lobby, entry ways, and front desk is clean and organized at all times
    • General housekeeping tasks: dusting, cleaning glass doors, sweeping entryways, etc.
    • Maintain any Community Refreshment Areas: coffee, water, continental breakfast, etc.
    • Answering the telephone, providing information, forwarding calls and taking messages when necessary
    • Routinely inspect community amenity areas for trash, cleanliness, and lighting
    • Signing for deliveries and packages and tracking on the community Package Log
    • Distributing and assisting residents with packages
    • Accepting service requests from residents and logging appropriately
    • Ensuring that all apartment keys are accounted for and secure during shift per Access Management standards
    • When necessary, issuing keys to residents or other associates.
    • Monitoring visitor parking areas and issuing parking passes (if applicable)
    • Receive and distribute dry cleaning to residents (if applicable)
    • Track, monitor and inspect amenity areas when rented by residents
    • Handle noise complaints presented by residents after normal leasing office business hours
    • Contact emergency services in the event of a fire or other incident requiring fire, medical, or police attention
    • Other tasks as assigned by supervisor
    Qualifications:
    To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills and abilities required.

    Education
    High School Graduate, Bachelor’s Degree preferred.

    Professional Experience
    3 years’ experience in Hospitality/Customer Service or related field preferred.

    Skills
    • Ability to read, analyze and interpret all forms of information
    • Excellent written and verbal communication skills
    • Ability to accept and learn from constructive criticism
    • Must be well organized
    • Must be detail oriented
    • Must be team oriented but able to work independently on occasion
    • Must demonstrate tact and diplomacy
    • Ability to prioritize tasks
    • Ability to multi-task
    • Must be efficient
    • Must possess strong analytical and problem solving skills
    • Ability to follow oral and written instructions
    Computer skills:
    • Proficient Computer Knowledge required
    • Microsoft Office Suite 2013 and above
    • Building Link/Key Link knowledge is a plus
    Dress Code: (Polished, pressed, clean cut)
    Concierges must wear a Black Suit, White Collared/Button up shirt, Conservative necktie and dress shoes.


    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  • 11 Days Ago

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Full Time Concierge
  • Capitol Concierge
  • Tysons, VA FULL_TIME
  • As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry ways and front desk are cle...
  • 29 Days Ago

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Casino Host
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Marketing Requisition Number: CASIN001691 Posting Details Posted: October 31, 2023 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details D...
  • 5 Days Ago

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Director - Casino Marketing
  • Rivers Casino
  • Portsmouth, VA FULL_TIME
  • Job Category: Marketing Requisition Number: DIRCA002590 Posting Details Posted: April 11, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details Des...
  • 9 Days Ago

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International Casino Host
  • Rivers Casino Portsmouth
  • Portsmouth, VA FULL_TIME
  • Summary: Identify, establish, and maintain relationships with new high- and mid-level casino customers by providing personal services regarding promotions, reservations, special events, and other cust...
  • 6 Days Ago

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Director - Casino Marketing
  • Rivers Casino Portsmouth
  • Portsmouth, VA FULL_TIME
  • Job Summary: Reporting to the Vice President of Marketing and working in collaboration of the Director of Strategic Marketing, the Director of Casino Marketing is responsible for planning, developing ...
  • 10 Days Ago

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Porter
  • Restaurant Depot
  • Colonie, NY
  • Porter FULL-TIME $16/hr Ensures all key areas of the warehouse are clean and safe for customers and employees. Cleaning ...
  • 4/23/2024 12:00:00 AM

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Vacation Relief - Concierge/Doorperson/Porter
  • Urban Associates, LLC
  • New York, NY
  • Job Description Job Description The Vacation Relief staff member covers for various absences on our building services te...
  • 4/21/2024 12:00:00 AM

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Concierge
  • Marriott International, Inc
  • Montreal, QC
  • Information complémentaire Taux horaire: $26.60 à $29.56/h Numéro de l'Emploi 24070029 Catégorie d'Emploi Rooms & Guest ...
  • 4/20/2024 12:00:00 AM

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Concierge
  • Sunrise Senior Living
  • Silver Spring, MD
  • Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
  • 4/18/2024 12:00:00 AM

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Concierge
  • Hotel Bardo Savannah
  • Savannah, GA
  • Compensation Type: Hourly Highgate Hotels: LEFT LANE Hospitality in partnership with Highgate Hotels is excited to intro...
  • 4/17/2024 12:00:00 AM

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Concierge
  • Sunrise Senior Living
  • Randolph, NJ
  • Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
  • 4/17/2024 12:00:00 AM

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Concierge
  • Sunrise Senior Living
  • Boca Raton, FL
  • Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
  • 3/20/2024 12:00:00 AM

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Porter
  • ABM Industries
  • Kent, CT
  • Position Summary Details The Cleaner position provides the cleaning and upkeep of an assigned area. Scheduled: Full-time...
  • 3/19/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Concierge - Casino jobs
$32,591 to $42,034

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