Concierge jobs in Florence, AL

At the Marriott Shoals Hotel & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property is in the final stages of a total renovation that embraces the local history and heritage of the music industry in the Shoals area.

We are looking for an detail-oriented, guest-focused Spa Concierge to join our team. You'll play a key role in delivering an unforgettable experience for our guests, combining luxury, relaxation, and impeccable service ensuring every guest enjoys a seamless, rejuvenating visit. With our world-class amenities and serene environment, you'll create a welcoming atmosphere that enhances the overall guest experience.

Key Responsibilities:

• Personalize the Guest Experience: Create memorable, tailored experiences. Greet guests warmly, offer beverages, and provide clear information on spa services, treatments, and activities to help them make informed decisions.
• Keep Things Running Smoothly: Schedule spa appointments, communicate modifications to treatment staff, and manage guest needs
• Attention to Detail & Organization: Maintain organized records, manage guest schedules, and keep workstations and staff areas clean, ensuring a professional environment at all times.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact on our sales strategy and customer experience. We offer a collaborative work environment, growth opportunities, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

Perks & Benefits:

As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:

• 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
  
• Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
  
• Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
  
• Employee Recognition: Participate in employee rewards and recognition programs.
  
• Fun Work Environment: Be part of a friendly and supportive team that values your contributions.

Join us at Marriott Shoals Hotel and Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!

Apply now to join Marriott Shoals Hotel & Spa and help us continue our tradition of excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)