Configuration Analyst jobs in Sunland Park, NM

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Quality Analyst
  • Sagility
  • El Paso, TX FULL_TIME
  • Job Description

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

    Job title:

    Quality Analyst

    Job Description:

    We are currently hiring a talented Quality Analyst to join us in a remote, work at home role.

    Key areas of responsibility:

    • Remotely monitors customer service skills of all customer service representatives to ensure quality call handling, accurate coding in CRS and appropriate documentation.
    • Completes established monitoring objectives in accordance with applicable SOP?s.
    • Provides written and oral feedback to the Reps on all calls monitored.
    • Completes daily statistical reports and spreadsheets according to standard procedure.
    • Completes Quality Control Reports as assigned on a daily basis, makes corrections to CRS when errors exist and documents the contact.
    • Attends monthly department meetings to calibrate monitoring measurements.
    • Notifies management immediately of serious infractions in a Customer Service Representative?s call quality.
    • Follows all client SOP?s and applicable work-related guidance documents.
    • Responsibilities may include taking Supervisory calls and escalations

    Skills/experience needed to be successful:

    • High School Diploma or GED
    • Demonstrated written and verbal communication skills
    • Excellent time management skills
    • Must be detail oriented
    • Basic knowledge of PC applications for word processing, spreadsheet, etc
    • Six months ? 1 year experience with call center or related field

    Sagility Offers Competitive Benefits Including:

    • Medical
    • Dental
    • Vision
    • Life Insurance
    • Short-Term and Long-Term Disability
    • Flexible Spending Account
    • Life Assistance Program
    • 401K with employer contribution
    • PTO and Sick Time
    • Tuition Reimbursement

    Join our team, we look forward to talking with you!

    Sagility is proud to be equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Location:

    El PasoUnited States of America
  • 18 Days Ago

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Data Analyst
  • Culmen International LLC
  • Pecos, TX FULL_TIME
  • Overview Established in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assista...
  • 18 Days Ago

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FISMA Analyst
  • SAIC
  • El Paso, TX FULL_TIME
  • Job ID: 2403376-2946 Location: REMOTE WORK, TX, US Date Posted: 2024-03-04 Category: Cyber Subcategory: Cyber GRC Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearan...
  • 18 Days Ago

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Operations Analyst
  • Tigua Inc
  • El Paso, TX FULL_TIME
  • Job Title Job Reports To (Manager’s Title) Operations Analyst COO Department Job Grade Compensation Operations 1 Open for negotiation Status Post date Close date Exempt Non-Exempt Full-Time Part-Time ...
  • 19 Days Ago

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Logistics Analyst
  • SAIC
  • El Paso, TX FULL_TIME
  • Job ID: 2304541-3076 Location: EL PASO, TX, US Date Posted: 2023-04-03 Category: Logistics Subcategory: Logistics Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clear...
  • 9 Days Ago

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Budget Analyst
  • US Army Installation Management Command
  • Fort Bliss, TX FULL_TIME
  • Duties Analyzes trends and developments in budget planning, programming and execution and develops recommendations concerning assigned appropriations. Provides budget and program advice in the develop...
  • 11 Days Ago

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0 Configuration Analyst jobs found in Sunland Park, NM area

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Devops Engineer
  • Syms Strategic Group, LLC (SSG)
  • El Paso, TX
  • Syms Strategic Group (SSG) is seeking a talented DevOps Engineer Please join SSG on this large, highly complex nationwid...
  • 3/28/2024 12:00:00 AM

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Devops Engineer
  • Syms Strategic Group, LLC (SSG)
  • El Paso, TX
  • Syms Strategic Group (SSG) is seeking a talented DevOps Engineer Please join SSG on this large, highly complex nationwid...
  • 3/28/2024 12:00:00 AM

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Telecommunications Manager
  • Archetype Permanent Solutions
  • Canutillo, TX
  • We are looking for an experienced Telecommunications Manager to lead and oversee our companys telecommunications strateg...
  • 3/28/2024 12:00:00 AM

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Board Certified Behavior Analyst (BCBA)
  • Aces Aba
  • El Paso, TX
  • Job DescriptionSalary: Starting at $80,000-$95,000 (dependent on experience) ACES is driven to elevate the standards in ...
  • 3/28/2024 12:00:00 AM

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Front End Supervisor / Supervisor(a) Cajeros y Emp
  • Elsupermarkets
  • El Paso, TX
  • Under the Store Director's supervision, a Front End Supervisor is responsible for all front end operation. This position...
  • 3/28/2024 12:00:00 AM

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(Remote)Jr. Java programmer
  • SynergisticIT
  • Canutillo, TX
  • SYNERGISTICIT is aware that the Job Market is Challenging due to almost 300,000 Tech Layoffs within the past year due to...
  • 3/27/2024 12:00:00 AM

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QUALITY ASSURANCE - CS
  • FXI Inc
  • Santa Teresa, NM
  • Overview: Building our Future Together. FXI is a leading producer of foam innovation in the Bedding, Furniture, Industri...
  • 3/25/2024 12:00:00 AM

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Scrum Master
  • City of El Paso, TX
  • El Paso, TX
  • Salary : $61,350.00 - $97,600.00 Annually Location : Various Locations within the City of El Paso, TX Job Type: Unclassi...
  • 3/25/2024 12:00:00 AM

Sunland Park is a city in southern Doña Ana County, New Mexico, United States, on the borders of Texas and the Mexican state of Chihuahua, with Ciudad Juárez adjoining it on the south and El Paso, Texas on the east. The community of Santa Teresa adjoins it on the northwest. The population of Sunland Park was 14,106 at the 2010 census and was estimated at 15,400 by the United States Census Bureau in 2014. Though it lies adjacent to El Paso, being in Doña Ana County makes it a part of the Las Cruces metropolitan statistical area. Las Cruces is 42 miles (68 km) to the north. The city is at the fo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Configuration Analyst jobs
$52,096 to $64,177
Sunland Park, New Mexico area prices
were up 1.2% from a year ago

Configuration Analyst in Huntsville, AL
Management and control of proprietary data in accordance with International Traffic in Arms Regulations, Limited rights, and/or company standards.
April 05, 2023
Configuration Analyst in Lexington Park, MD
Demonstrated experience in analyzing program/project status and providing documentation to support project/program is required.
May 01, 2023
Configuration Analyst in Marinette, WI
Implement and monitor within the Earned Value Management System (EVMS) project schedule development, schedule analysis, budget cost analysis and reporting.
February 22, 2023
Complete the functions within Configuration Management which may include the Configuration Status Accounting (CSA) and validation.
April 25, 2023