Configuration Management Analyst jobs in Spokane, WA

We have continued to be a top provider of market insight and consumer sales in the Spokane region. We gather market perspectives and determine consumer preferences on client products, services, and promotional sales through direct introduction and communication. Our clients aim to provide the most advanced technology services available, and our Management Associates are their partners in reaching qualified leads.

Before working directly with client services, Management Associates will have access to entry-level training that prepares them to answer potential questions, troubleshoot topics, and suggest alternative service options. If you want to help expand business outreach, build your critical thinking skills, communicate and collaborate with teams daily, and assist in sales and marketing strategy, our Management Associate position fits you.

Responsibilities of a Management Associate:

• Use direct communication to secure new customers, achieve outreach goals, and complete sales metrics
• Build a positive image and representation of the client brand by providing informative customer service before, during, and after the sales process
• Develop an understanding of the local market region to generate more relevant marketing and sales strategies for client products
• Work with the sales team and other Management Associates to determine how client qualifications and protocols can be adequately conveyed to the local community
• Utilize entry-level training on sales, customer service, client expectations, and business metrics to generate new opportunities for the client successfully
• Analyze sales results to identify patterns, track market preferences, and better assist customer service and marketing strategies
  
  

Qualifications for a Successful Management Associate:

• A high school diploma or equivalency is required
• An Associate's or Bachelors Degree in Business, Marketing, Communications, Economics, Policy, or a related field is encouraged
• Previous knowledge of customer service, sales, retail, hospitality, business, management, or leadership is encouraged
• Ability to properly communicate the benefits and elements of client services during sales, given the proper training
• Friendly and professional demeanor when working with customers, representatives, and other Management Associates
• Reliability in time management to follow training schedules and achieve planned goals for marketing, product visibility, sales, and customer service
  
  

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