Consumer Credit Manager supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Manager provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Manager requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Credit Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Duties: Develop and execute new and update existing risk controls to ensure all portfolio line management strategies are compliant with bank policy and regulatory requirements. Identify and produce impact and root cause analysis on control exceptions or strategy defects, document issues, and suggest solutions. Collaborate with the risk strategy teams and all levels within the organization to validate and ensure strategy implementations are properly executed. Track performance of credit card portfolio strategies. Prepare comprehensive analyses on ad-hoc risk data requests. Perform ad-hoc strategy targeting for manual execution for portfolio risk strategies. Provide analytical support to corrections and disaster relief. Assemble data quality and lineage reports to ensure data consumed in high risk strategies is valid and accurate. Produce summary dashboards shared in monthly business review meetings with senior leadership.
QUALIFICATIONS:
Minimum education and experience required: Master’s degree in Statistics, Mathematics, Economics, Finance, or related field of study plus 3 years of experience in the job offered or as Consumer Credit Risk, Portfolio Risk, or related occupation. The employer will alternatively accept a Bachelor’s degree in Statistics, Mathematics, Economics, Finance, or related field of study plus 5 years of experience in job offered or as Consumer Credit Risk, Portfolio Risk, or related occupation.
Skills Required: Requires experience in the following: SAS; SQL; UNIX; Hadoop; TSYS; Oracle; Teradata; Data mining and statistical analyses for segmentation; Build control reporting for risk related strategies; Microsoft Office Suite, including Excel and Powerpoint; and Risk strategies and procedures.
Job Location: 201 North Walnut Street, Wilmington, DE 19801.