Consumer Credit Manager jobs in Jacksonville, FL

Role

The Manager Consumer Lending Operations will support the Assistant Vice President of Consumer Lending Operations in the management of the team that ensures the accurate boarding of credit union loans into the core processing system. The Lending Manager will also be responsible for maintaining internal and external relationships and the administration of the credit union’s loan portfolios to meet established quality control requirements.

Major Duties and Responsibilities

Manage the teams responsible for consumer loan processing to ensure complete, compliant, and efficient review of our digital lending, funding, and title administration. Develop and maintain awareness of current and future lending initiatives within the markets C1CU serves. Collaborate with other C1CU departments to develop and maintain processes. Manage changes to our loan origination and core systems to ensure we are effectively leveraging them to achieve desired results. Responsible for monitoring performance, training, rewarding, and disciplining employees; addressing complaints, and resolving problems. Provide reporting and tracking on collateral status, due diligence status, and team performance. Serves as a subject matter expert to managers and employees about individual loan les, post-closing processes, and best practices.

Maintain e-channel production level as well as processing by managing funding to approval ratios with trained outbound personnel

Ensures satisfactory internal and external audit ratings within areas of responsibility

Responsible for achieving the corporate objectives within budgeting guidelines; Coordinates other activities within the credit union and vendors ensuring smooth implementation of new and/or enhanced processes, products or systems.

Must apply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all company policies.

Any other duties as assigned.

Knowledge and Skills

EXPERIENCE

Minimum five years of similar or related experience supervisory/ management experience. Previous consumer loan funding and/or servicing or related experience required.

EDUCATION/CERTIFICATIONS/LICENSES

College Degree preferred.   Maybe substituted with at least 7 years related experience for the equivalent combination of education training and experience which provide the required knowledge, skills and abilities.

INTERPERSONAL SKILLS   

Strong written and verbal communication skills and group presentation capabilities. Ability to lead positively and collaboratively with all levels of staff. Maintain a significant level of trust and credibility.

OTHER SKILLS

Ability to prioritize and manage multiple projects and initiatives simultaneously, and offer solutions to simple and complex business issues ADA Requirements

PHYSICAL REQUIREMENTS

Must be able to bend, sit, and stand to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel o site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.

WORKING CONDITIONS

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Community First Credit Union is an EEO Employer M/F/D/V