Consumer Credit Manager jobs in Toledo, OH

Gross Electric, a family owned business, is looking for an Accounts Receivable/Credit Manager. This position is responsible for collecting receivables, maintaining positive cash flow, and minimizing bad debt. Also responsible for efficient management of the accounts receivable process and the company’s credit policies. This includes overseeing billing, collections, credit evaluations, and establishing credit limits within a B2B (business-to-business) environment. The individual in this role plays a crucial part in maintaining positive cash flow and minimizing bad debt.

KEY RESPONSIBILITIES:

• Evaluate the creditworthiness of new and existing customers.
• Set credit limits and terms in line with company policies.
• Review and analyze credit applications and financial statements.
• Develop and implement effective collection strategies.
• Communicate with customers to resolve billing issues and facilitate timely payments.
• Negotiate and establish repayment plans when necessary.
• Monitor customer accounts for overdue payments and follow up with customers on outstanding balances.
• Prepare regular reports on accounts receivable aging, collections, and credit risk.
• Provide analysis and recommendations to improve cash flow and reduce bad debt.
• Generate and send accurate and timely invoices to customers.
• Apply all checks, credit card charges and deposits for accounts on ledgers.
• Arrange bank deposit by scanning all checks for deposit from company cashboxes and received directly through mail.
• Process direct credit card payments on accounts.
• Verify bank statement deposits, ACH receipts and clear A/P checks.
• Review Invoice preview report for critical customer information and margin expectations and print/process invoices for customers.
• Identify and implement process improvements to streamline the accounts receivable and credit management functions.
• Ensure compliance with relevant regulations and internal policies.
• Maintain Sales Tax Exempt forms for customers and jobs.

ADDITIONAL RESPONSIBILITIES:

• Work collaboratively with other departments to enhance overall financial processes.
• Stay updated on industry trends and best practices in credit management.
• Assist in accounting department monthly closing.
• Complete and submit all business-related paperwork in a timely manner.
• Maintain a positive attitude promoting teamwork and open communication at all times.
• Create a culture and team that works together to meet customer needs and a great place to work.
• All other duties and responsibilities as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor's Degree, or equivalent experience in finance or accounting with a minimum of 5 years of experience in related field.
• Proven experience in accounts receivable and credit management with a focus on B2B transactions.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong analytical and problem-solving skills.
• Excellent communication and negotiation abilities.
• Knowledge of accounting principles and financial regulations.
• Proficiency in relevant software and tools (e.g., ERP systems, Microsoft Excel).
• Excellent customer service skills.
• Excellent time management and organizational skills.
• Excellent verbal and written communication skills.
• Excellent active listening skills.
• Excellent attention to detail skills.
• Ability to plan and manage multiple priorities.

GROSS ELECTRIC VALUES:

Acts as a role model and consistently embody the Gross Electric values:

• Customer-Focused – Provide an experience that inspires our customers to refer us.
• Integrity & Honesty – Act with integrity, honestly, and ethically in all communications and interactions.
• Respect of Others – Treat everyone with respect in all communications and interactions.
• Strive for Excellence – Strive to consistently achieve excellence in all we do.
• Foster Teamwork – Have a team and family spirit, work collaboratively and be accountable to one another, the company, and the community.
• Embrace Change/Adaptability – Seek new opportunities to be agile in a changing market, react positively to change.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Credit analysis: 5 years (Required)
• Accounts receivable: 5 years (Required)

Ability to Relocate:

• Toledo, OH 43615: Relocate before starting work (Required)

Work Location: In person