Consumer Credit Supervisor jobs in Long Beach, CA

Consumer Credit Supervisor supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Supervisor provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Supervisor requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Retail Service Supervisor
  • LA Financial Credit Union
  • Norwalk, CA FULL_TIME
  • Position Title: Supervisor Retail Services
    Reports To: AVP Retail Services
    Directly Supervises: Day-to-day supervision of retail services personnel
    Exemption Status: Non-Exempt

    Job Summary:
    Contribute to the Credit Union’s key results and critical measures by displaying personal accountability in aligning job responsibilities with the organizations core purpose, core values, goals and objectives.

    Under general supervision and in accordance with Credit Union policies and procedures, assists the AVP Retail Services or Manager Retail Services in overseeing service expectations, goal achievement, and the daily operations of the branch. Serves as the supervisor in charge. Motivates, guides, and trains employees in effective service expectations, operational processes, and cross sell and production efforts on a daily basis. Supervises and coordinates activities of employees engaged in assisting members with monetary, account, and loan transactions and activities to meet branch and Credit Union goals.
    Job duties may require the need to work additional hours or days of the week in order to lead the branch, support the employees, and effectively serve the members.
    Essential job duties:
    Ensure compliance with policies, procedures, safety, security, and regulatory rules and changes as they related to branch operations and work assignments.
    • Maintain knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements.
    • Keep own knowledge current regarding regulatory changes that impact branch processes and procedures and make recommendations for updating as applicable.
    • Ensure operations are conducted in accordance with established policies, procedures, and guidelines, and within legal and regulatory requirements.
    In partnership with the AVP Retail Services or Manager Retail Services, maintain daily responsibility for the effective and efficient performance of branch performance, production, service quality, sales and operations.
    • Ensure employees achieve branch and individual production goals.
    • Ensure knowledge and skill level of employees is appropriate to job duties and functions, particularly with regard to quality service expectations, and with cross selling products and services.
    • Actively monitor and follow up on workflow queues for new and pending accounts and applications processed by self or branch employees, to successfully secure new business and ensure cross sell opportunities have been identified and maximized.
    • Ensure effective and appropriate delegation of work assignments, responsibilities, and authority.
    • Effectively handle or assist employees with basic and complex member transactions, questions, issues, and problems.
    • Keep manager updated and informed of area activities and significant problems, and progress toward established goals and objectives
    Responsible for building member relationships which meet the expectations for members and standards for excellent member service and work performance.
    • Actively take an interest in members’ financial lives to assist in identifying opportunities and needs to effectively align with, or cross sell products and services that meet member needs.
    • Actively promote marketing campaigns and promotions by educating members of their benefits and value.
    • Engage in follow up communication with regard to new account relationships, other service requests, and ancillary services offered by the Credit Union.
    • Take ownership for resolving member grievances and complaints in a timely and satisfactory manner, and in compliance with applicable regulatory requirements.
    In partnership with the AVP Retail Services or Manager Retail Services, responsible for the effective recruiting, supervising, coaching, and directing of employees for optimal performance.
    • Supervisor scheduling of work and workflow of daily operations.
    • Lead and supervise employees, including new employees, through facilitation of meetings or training session.
    • Provide timely and fair communication and feedback to employees through coaching, counseling, and meetings.
    • Provide input to the preparation and appraising of employees, which may include written statements of performance to incorporate to the performance reviews and development plans.
    • Assist in the recruitment efforts of retail branch employees.
    Responsible for the effective and efficient performance of operational tasks and assignments that support the retail branch function.
    • Ensure adequate controls are maintained, such as dual controls for operational tasks. Dual control can be associated with card issuance systems, branch opening, branch closing, ATM servicing, cash counts, cash, and negotiable instrument controls and processing.
    • Within the scope of authority and privileges, provide approval and override support to employees.
    • Promptly and accurately complete required reports and record, such as time card recordings and approvals, branch balancing reports, branch logs, report tracking, and report review and monitoring.
    • Serves as a Membership Officer, responsible for the review, verification, and approval of new membership accounts as needed.
    • Serves as Vault Custodian or perform other employee’s functions, assuming all appropriate tasks and duties as necessary, in order to serve members efficiently and to ensure the smooth operation of the branch as needed.
    Non-essential job duties:
    Other duties, tasks and assignments as delegated from time-to-time.
    • Make recommendations to AVP Retail Services, or participate in the development of process or procedure enhancements to increase operational effectiveness and efficiency.
    • Overtime hours required as necessary to ensure members are served in an efficient and effective manner and operational tasks are completed timely.
    • Display initiative through proactive involvement, self-improvement, and by taking advantage of opportunities.
    • Maintain state notary commission.
    May be cross-trained or certified in other areas of responsibilities.
    • May be cross trained and certified in providing limited assistance with wealth management inquiries.
    Education
    • Two-year college degree or equivalent preferred; or completion of a specialized coursework at a business or trade school.
    Experience
    • Three years’ minimum of work-related experience in a full-service financial institution or experience in a related position in a related field. Proven success at exceeding goals and/or sales expectations. Prefer at least two years supervisor or lead employee experience or similar.
    Knowledge, Skills & Abilities
    • Possess excellent customer service skills including quality standards and evaluation of expectations.
    • Ability and knowledge of promoting and selling products and services.
    • Basic knowledge of business management such as report preparation and coordination of people and business resources.
    • Basic knowledge of human resources responsibilities such as recruiting, performance evaluation, giving feedback, and motivating and guiding people as they work.
    • Ability to read, speak, and write clearly to convey information in a courteous and effective manner.
    • Possess excellent interpersonal skills to communicate and represent the Credit Union positively with members, co-workers, and management. Courtesy, tack and diplomacy are essential elements of the job.
    • Possess thorough knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements.
    • Possess strong knowledge of regulations including safety and soundness practices applicable to essential responsibilities.
    • Possess problem-solving skills to research, investigate, and offer solutions to issues that are non-routine in nature. Problems may be generally similar in nature with previous precedent to draw upon.
    • Work requires judgment, ingenuity and reasonable analytical skills. A moderate amount of discretion is available to perform the job.
    • Pays close attention to detail, ensuring accuracy and completeness of work output.
    • Excellent organization, planning, and follow-up skills.
    • Flexible and adaptable to change.
    • Able to handle multiple tasks, responsibilities and/or projects.
    • Ability to resolve inter-personal conflict and miscommunications.
    • Solid math skills.
    • Knowledge of how to use a personal computer and MS Office products on a daily basis (Word, Excel, Outlook).
    • Symitar for Windows (Episys Quest) desirable.
  • 13 Days Ago

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Forklift Operator
  • KIK Consumer Products
  • Torrance, CA FULL_TIME
  • Forklift Operator Shift: 6AM – 2:30PM / Mon.- Fri. We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes, Pools, and Cars. When you join KIK Consumer Products, yo...
  • 7 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Hermosa Beach, CA FULL_TIME
  • PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and afforda...
  • 11 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Long Beach, CA FULL_TIME
  • PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and afforda...
  • 8 Days Ago

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Consumer Insights Manager
  • King's Hawaiian
  • Torrance, CA FULL_TIME
  • Joining King’s Hawaiian makes you part of our `ohana (family). As a family-owned business for over seventy years, we respect our roots while thinking about our future as we continue to grow and care f...
  • 1 Month Ago

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Consumer loan specialist
  • OneMain Financial
  • Lawndale, CA FULL_TIME
  • PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affor...
  • 20 Days Ago

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0 Consumer Credit Supervisor jobs found in Long Beach, CA area

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AMENDED - Internal Revenue Agent (Tax Computation Specialist - Examiner) 12 MONTH ROSTER
  • Department Of The Treasury
  • Long Beach, CA
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
  • 3/19/2024 12:00:00 AM

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Internal Revenue Agent - 12 Month Roster
  • Department Of The Treasury
  • Long Beach, CA
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL(LB&I)DIVISION? A description of the business units can be found at: ...
  • 3/18/2024 12:00:00 AM

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Internal Revenue Agent / Senior Revenue Agent (Examiner)-12 Month Roster AMENDED
  • Department Of The Treasury
  • Long Beach, CA
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at: https...
  • 3/18/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Long Beach, CA
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
  • 3/17/2024 12:00:00 AM

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Internal Revenue Agent (Senior Employee Plans Agent-Examiner) 12-MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Long Beach, CA
  • Duties WHAT IS THE TAX EXEMPT/GOVERNMENT ENTITIES (TEGE) DIVISION? A description of the business units can be found at: ...
  • 3/17/2024 12:00:00 AM

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Internal Revenue Agent (Fed State Local Gvmt Spec - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Long Beach, CA
  • Duties WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TE/GE) DIVISION? A description of the business units can be found a...
  • 3/17/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Long Beach, CA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/17/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Long Beach, CA
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/17/2024 12:00:00 AM

Long Beach is a city on the Pacific Coast of the United States, within the Los Angeles metropolitan area of Southern California. As of 2010, its population was 462,257. It is the 39th most populous city in the United States and the 7th most populous in California. Long Beach is the second-largest city in the Los Angeles metropolitan area and the third largest in Southern California behind Los Angeles and San Diego. Long Beach is a charter city. The Port of Long Beach is the second busiest container port in the United States and is among the world's largest shipping ports. The city also maintai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Credit Supervisor jobs
$99,185 to $135,062
Long Beach, California area prices
were up 3.2% from a year ago

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