Consumer Credit Supervisor jobs in Massachusetts

Come to work on the Financial Counseling Team at ACCC. We are the proud winner of the Top Places to Work 2022 Award! We are also the recipient of the 2021 & 2022 BBB Award! We are an award winning, Nationally recognized, FIVE STAR Non-Profit organization whose mission is to help people take control of their lives and get out of debt through financial counseling and education.

This is for the EVENING SHIFT. (12pm-8pm or 2pm-10pm)

Becoming a Budget Counselor.

• ACCC offers you PAID comprehensive Credit Counseling Training, which is 6-8 weeks. ACCC also pays for your National Certification. Not only do you get your base pay, but you will quickly be eligible for other financial incentives.
• Offering compassionate counseling and budgeting solutions.
• Flexible work scheduled. Day, Evening, and weekend hours are available. You Choose!!
• Hourly pay increase for evening shifts (2:30-10:30pm)
• Overtime available. OT pay is time and a half.
• Work from home once trained. A majority of training is from home as well.
• Equipment provided including laptop.
• Competitive benefits: Health, Dental, Vision, etc.
• 401(K) Matching

A majority of training is done from home. Once fully trained 100% remote is an option unless additional training or tech upgrades are needed.

This fulfilling role includes speaking to people all over the country who are in a financial crisis or have financial, credit or debt issues. Helping them get a clear view of their situation and helping them to achieve best possible results. Offering compassionate counseling, budgeting solutions, helping them find outside resources if needed and offering a tailored debt management program that will have the most successful outcome for them.

Our Coaches and Trainers will provide you with everything you need for success. They will help you develop your current strengths and continuously offer new and interesting skills to really make an impact for our clients, for your professional development and to help our company continue to thrive. There are always opportunities for you to grow within the company and we always try to hire from within before seeking outside platforms to fill positions.

Our full time FIVE STAR Credit Counselors’ dedication is rewarded with ACCC’s Top Tier Benefit package and Perks. Along with affordable Medical, Dental, Vision Health Care, Life Insurance, 401K matching and Long-Term and Short-Term Disability we also think it’s important for you to get the benefits you need to have work/life balance. We offer generous PTO package, paid holidays, Employee Engagement programs for your health & wellness and more.

This is more than a job. It’s a career.

What you need to qualify is a desire to do good things in the world. Also, a High School Diploma or equivalent is required. Do you have a minimum of 1 year of communicating on phones? You will need basic knowledge of excel, basic math skills, ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, correspondence for clients; demonstrate telephone etiquette, time management, and attention to detail; ability to interact and work in a team environment; demonstrate ability to comprehend verbal and written information in addition to responding to clients and/or employees.

Job Type: Full-time

Pay: $45k - $60k / Year (including monthly Bonuses)

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Auburndale, MA 02466: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Financial services: 1 year (Required)

Work Location: Hybrid remote in Auburndale, MA 02466