Consumer Loan Officer develops and services consumer loans. Interviews loan applicants to determine financing needs and to offer the appropriate loan products and repayment arrangements. Being a Consumer Loan Officer evaluates loan applications and applicant creditworthiness. Once a loan is approved and negotiated, monitors loan payments, and provides customer service to ensure the borrower's questions are answered and needs are met, and that the loan is repaid appropriately. Additionally, Consumer Loan Officer maintains accurate and thorough records, and follows all applicable organizational, state, and federal policies and regulations. Requires a high school diploma. Typically reports to a manager or head of a unit/department. The Consumer Loan Officer works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Officer typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Polish & Slavic Federal Credit Union is committed to supporting our employees’ overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also have a generous Paid Time Off policy including Vacation, Personal and Sick Time, as well as a Birthday Day off.
Core Responsibilities:
1. Review assigned consumer loan application, originated by Branch, Call Center or submitted
Online to verify application data.
2. Obtain proof of income when necessary.
3. Review credit report for any perceived irregularities and/or reported information if deemed
necessary advice the member and request explanation or proof of paid debts.
4. Review documents received and inform underwriter of any information which would have a
bearing on approval and/or timely funding of the loan.
5. Upload all additional documents provided by the member into processing system.
6. Provide notice of any exceptions.
7. Schedule funding and inform applicant about documents required for disbursement.
8. Perform booking and loan documents arrangement.
9. Provide assistance to co-workers with difficult files or inquiries.
10. Ensure prompt and courteous response to customer inquiries.
11. Prepare various reports based on Manager’s request to effectively monitor activities, identify
issues and trends.
12. Process Branch requests (FIS record update).
13. Keep abreast with all PSFCU lending Policies and Procedures
14. Improve work performance through self education
15. Any other duties or responsibilities, as required or assigned
AN EQUAL OPPORTUNITY EMPLOYER
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