About Us

First Federal Bank of Louisiana is a full-service, locally owned, community bank that has helped build the communities we serve for 70 years. With 16 branches serving 11 communities in Louisiana, we are proud to offer our customers a wide variety of products and services to meet all of their financial needs. We offer Personal and Business Checking Accounts, Savings and CDs, multiple Retirement options, Home Equity Lines of Credit, as well as Mortgages and Consumer Loans. Our established Investment and Insurance divisions also offer a full line of products. Over the years, First Federal Bank has established a reputation for fast, professional service. We believe our customers expect and deserve nothing less.

Books, scans, and indexes all originated new and renewal non-real estate consumer and commercial loans.   Performs a variety of clerical duties requiring knowledge of departmental procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Assembles and verifies accuracy of consumer loan documentation
• Orders missing documents for completion of consumer loan file
• Maintains new consumer loan files; logs consumer paperwork when received
• Reviews, monitors, and maintains various reports – daily, weekly, monthly and annually

• Processes consumer non-real estate and commercial loan files

• Records UCCs
• Reconciles and maintains GL account for consumer loans and transfer funds as needed
• Contacts insurance for all movables processed such as autos, boats, RVs, etc.
• Completes, processes, records and verifies DMV and Department of Wildlife and Fisheries filings, including electronic lien filing
• Prepares non-real estate consumer denial, incomplete and withdrawn correspondence
• Retrieves for processing all ELT’s from the state; verifies ELT’s and titles handled by dealer
• Processes payments for third party vendors, such as title companies and dealers
• Mails loan payoff documentation to receive title; follows up on titles not received timely
• Disburses all consumer non-real estate loans including payoffs and disbursement to sellers, dealers and clients as indicated on boarding data
• Clears back office exceptions
• Compliance training is assigned to all Bank personnel based on their position with the Bank.

Employees are required to complete all assigned training timely and in accordance with Bank policy.

OTHER DUTIES AND RESPONSIBILITIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. 

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory duties.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school diploma or general education degree (GED); and a minimum of three (3) months related banking experience and/or training.   Preferred experience in the lending field, specifically knowledge of titles, powers of attorney, and donations.

CERTIFICATIONS, LICENSES, REGISTRATIONS

None required for this position.

COMMUNICATION SKILLS

• Ability to write reports, business correspondence, and procedural manuals
• Ability to effectively present information and respond to questions from groups of customers, employees, and the general public
• Fluency must be in English; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

MATHEMATICAL SKILLS

• Ability to calculate figures and amounts such as discounts, interest, and percentages
• Ability to apply concepts of basic algebra

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

OTHER KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to review work for accuracy with attention to detail
• Must have knowledge of computer and standard office software applications such as Microsoft excel, Microsoft word, and Outlook 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to sit; use hands to type, finger, handle or feel; and talk or hear.   The employee frequently is required to reach with hands and arms.  The employee is occasionally required to stand; walk, climb; or balance; stoop; or kneel.  The employee may occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

ENVIRONMENT AND SCHEDULING

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The noise level in the work environment is usually moderate.   

Normal work hours are 8:00 a.m. to 5:00 p.m., Monday through Friday.   Regular attendance is required.  

EQUAL OPPORTUNITY EMPLOYER 

The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.