Consumer Loan Quality Assurance Manager jobs in Grand Rapids, MI

We are actively looking to add a QA Specialist to our Team.

This full-time, 1st shift position supports quality systems as they relate to the distribution, manufacturing, and testing of our products. 

• Provide Quality oversight within the warehouse and manufacturing areas to support compliance with procedures and manufacturing documentation during operations with minimal guidance.
• Establish and maintain good technique with regards to working in classified areas (including gowning qualification).
• Perform QA review in-process, environmental monitoring test results, and material release for incoming materials.
• Provide review and input on Supplier Quality Agreements and other quality related documents, including SOP creation and revision.
• Responsible for the implementation, maintenance, and monitoring of food safety and quality programs at the facility. Ensuring that the programs are not only compliant with regulations/certifications but also sustainable for operations. This includes, but not limited to: programs supporting FDA requirements (FMSA & FSVP), Global Food Safety Initiative, Sustainability, Kosher, HALAL, and Non-GMO.
• Responsible for monitoring food safety and quality throughout the distribution & manufacturing processes, which may include but is not limited to: trending product data, ensuring testing equipment is functioning properly, and sending out samples for third party analysis.
• Assist with food safety and quality audits/inspections. These include but are not limited to: state/federal inspections, SQF, Non-GMO, Kosher, and Halal.
• Foster a food safety and food quality culture through open communication and education with staff.
• Responsible for onsite food safety and food quality training for team members.
• Assist with the site execution of prerequisite program verification and monitoring. This will include but is not limited to coordinating foreign material verifications, pest control monitoring, supplier management, calibrations, and recall.
• Work with the onsite team to investigate and create preventative action based on quality events/customer concerns. 
• Assist with the investigation, root cause analysis and resolution of customer quality issues. Implement corrective actions as necessary.
• Helps support and ensure compliance with company Safety/Environmental/Quality/HR program policies and procedures.
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety requirements.
• Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
• Maintains a clean, orderly, and safe workstation/environment at all times.
• Other duties as assigned.
• This position has no supervisory responsibilities.

Qualifications/Requirements include:

• Undergraduate Degree in Life Sciences or related field
• 2-5 years related work experience
• PCQI certification, or the ability to obtain certification within first 6 months after hire
• Ability to interpret and relate quality standards for implementation and review
• Ability to work independently
• Ability to find information or answers to problems or challenges as needed
• Accuracy and attention to detail
• Exceptional communications skills
• Meets project deadlines on time
• Ability to handle and work through ambiguity
• Proficient computer skills in Microsoft Word, Excel and Outlook
• Proficient in mathematics
• Maintain good attendance habits
• Exhibit a professional manner in dealing with other department managers, working to maintain constructive working relationships under all circumstances
• Abide by all relevant SOPs as per Company policy as they are related to the position
• Abide by the company’s safety, quality, environmental, and HR policies at all times
• Must be able to comply with GMP requirements
• Previous experience in an ISO 22000 environment a plus
• Professionalism and self-motivation to provide excellent customer service

Pay rate based upon candidate's level of experience

Other benefits include:

• A growing company with a family feel
• A variety of affordable benefit options (Medical, Dental, Vision, etc.)
• Paid Time Off and Holiday Pay
• 401(k)

Nutra Food Ingredients, LLC is a professional ingredient supplier for the Nutrition, Pharmaceutical and Food & Beverage industries since 2004. Our goal is to always supply the highest-quality ingredients to our customers, and to satisfy the end user’s needs to a quality healthy life.

We specialize in: Collagen, Gelatin, Collagen Protein Peptides, Bovine Bone Broth, Veggie Protein, Polyol Sweeteners such as Xylitol, Erythritol, Maltitol and Sorbitol, Fiber Ingredients such as; Inulin, Pea and Soy Fiber, and an array of Intensive Sweeteners. The majority of ingredients are offered in both conventional and/or USDA/NOP certified Organic versions, as well as Gluten-Free and NON GMO Project Verified.

As a trusted supplier to the Pharmaceutical, Nutraceutical and Food & Beverage industries, we customize our products to meet customer specifications. We guarantee the highest level of quality, always consistent materials and the most competitive price for our clients.

With so many distribution points and key ties to manufacturing around the world, we ensure on-time delivery to our customers.

Our offices and warehouses are located in Grand Rapids, Michigan; Santa Fe Springs & Carson, California;  Edison, New Jersey; Bolingbrook, IL; and Montreal, Canada.

We have experience in supporting: Nutritional Bar Manufacturers, Cosmetic Manufacturers, Food and Beverage Processors, Pharmaceutical and Supplement Processors, and many more.