Consumer Loan Quality Assurance Manager jobs in Hialeah, FL

Consumer Loan Quality Assurance Manager manages a team of auditors who ensure procedures regarding consumer loans are being met according to company guidelines and policies. Makes recommendations for improvements based on findings. Being a Consumer Loan Quality Assurance Manager maintains quality control standards and verifies credit approvals. May require a bachelor's degree. Additionally, Consumer Loan Quality Assurance Manager typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Consumer Loan Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Training & Quality Assurance Manager
  • Crystal Cruises
  • Aventura, FL FULL_TIME
  • Job Summary

    As a Training & Quality Assurance Manager, you will be responsible for facilitating the training needs of Reservations Global new hires, conducting recurrent training and webinars, as well as leading and handling escalations from the team.

    Essential Job Duties

    Facilitate both in-person and virtual training for Reservations new hires and recurrent sessions. Monitor individual progress and offer feedback to help participants achieve their course goals. Administer, grade, and maintain accurate records of all exams using Excel. Address and resolve any technical issues that may arise during the training. Additionally, conduct recurrent training and webinars as required.

    Collaborate with Reservations managers to create tailored training materials. This includes developing training content such as manuals, training aids, tests, and self-paced tutorials. Ensure accuracy and grammatical correctness, and record audio scripts for tutorials. Additionally, schedule keynote speakers and benefits orientations, handle printing tasks, request necessary supplies, and address system access issues.

    Collaborate with other departments for training needs and special projects while maintaining ongoing professional development to meet business training requirements.

    Communicate in writing regarding class progress, including tracking daily attendance and punctuality. Provide updates on course completion and any separations that occur within the class.

    Create, update, and distribute product and system manuals.

    Quality assurance weekly reviews and any training required.

    Weekly and monthly call evaluation, ensuring high quality service standards.

    Standard Operating Procedures (SOPs) that enhance and streamline processes and improve evaluation efficiency.

    Lead meetings and sessions to address team targets and concerns.

    Provide coaching to team members facing challenges in meeting touchpoint expectations.



    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice.

    Work Environment

    Works in a typical office environment with quiet-to-moderate noise generated by computer printer, fax machine and light traffic.

    Physical Demands

    Requires sitting, standing, walking, bending, and reaching. May require lifting or pushing up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office equipment.

    Expected Hours of Work

    The position is full-time and frequently requires working additional time outside of normal business hours.

    Requirements

    Education: bachelor’s degree in related field preferred.

    Experience:

    3 years of customer service and training experience.

    Must be proficient in Microsoft Word, PowerPoint, and Excel.

    Experience with customer service trainer/instructor environment

    Quality Assurance experience

    Skills/Qualifications:

    Skilled communicator with good facilitator and platform skills.

    Knowledge of company/departmental policies and procedures used to issue verbal/written corrective counselling,

    Must be detailed oriented, organized, and work well with little supervision/highly motivated.

    Must be committed to the development of others; demonstrate and encourage strong work ethic.

    Ability to read, analyze and interpret regulations, management system standards.

    Proficiency in computer systems and software applications including spreadsheet and presentation applications.

    Ability to work within, and communicate effectively with, all levels of employees and management,

    Ability to work, with minimal supervision, maintaining productivity and efficiency when required.

    Very strong English writing and communication skills.

  • 19 Days Ago

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Entry level position for Quality Microbiologist
  • Applied Consumer Services, Inc.
  • Hialeah, FL FULL_TIME,PART_TIME
  • Minimum Requirements Experience-Lab work as Microbiologist or trainee-Science related college classes Training/Education-Equivalent to Bachelor or Associate Science degree in Microbiology-Student taki...
  • 15 Days Ago

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Quality Assurance Supervisor/Manager - F-5 Aircraft Maintenance - NAS Key West,
  • Vertex Aerospace LLC
  • Key West, FL FULL_TIME
  • DescriptionThe Vertex Company is a services solutions provider that operates as a federal government prime contractor. With over 7,000 employees in 200 locations worldwide, the Mississippi-based compa...
  • 25 Days Ago

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Quality Assurance Specialist
  • Spices USA
  • Hialeah, FL FULL_TIME
  • Do you have a passion for ensuring the highest quality standards in the food industry? We are seeking a dedicated and detail-oriented Quality Assurance Specialist to join our team. If you are a meticu...
  • 24 Days Ago

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Quality Assurance Auditor
  • Xtreme Aviation
  • locka, FL FULL_TIME
  • RESPONSIBILITIES & DUTIES: The Quality Assurance Auditor reports to the Quality Assurance Manager in all matters affecting the Airworthiness, performance, and adherences to safety standards. The Quali...
  • 24 Days Ago

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Supervisor, Food Safety and Quality Assurance
  • Sysco
  • Medley, FL FULL_TIME
  • Company: US1490 North Star Seafood, LLCZip Code:33178Minimum Level of Education:High School or EquivalentMinimum Years of Experience:1 YearEmployment Type:Full TimeTravel Percentage: 0COMPENSATION INF...
  • 2 Days Ago

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0 Consumer Loan Quality Assurance Manager jobs found in Hialeah, FL area

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Senior Functional Analyst & Developer
  • Independent Purchasing Cooperative
  • Miami, FL
  • We are seeking a highly skilled and experienced Dynamics 365 CRM Functional Analyst and Developer to join our team. In t...
  • 4/22/2024 12:00:00 AM

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Manager, Business Analysts ( Remote )
  • Assistrx
  • Miami, FL
  • SUMMARY: The Manager, Business Analysts is responsible for leading/managing a team of Business Analysts and/or Senior Bu...
  • 4/22/2024 12:00:00 AM

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Sr. SFDC QA Manager (with Salesforce/CRM Testing Experience)
  • Pursuit Software
  • Fort Lauderdale, FL
  • We are looking for Sr. SFDC QA Manager (with Salesforce/CRM Testing Experience) in Florida. Location - Florida Mode- Ons...
  • 4/21/2024 12:00:00 AM

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Senior Functional Analyst & Developer
  • Independent Purchasing Cooperative
  • Miami, FL
  • We are seeking a highly skilled and experienced Dynamics 365 CRM Functional Analyst and Developer to join our team. In t...
  • 4/21/2024 12:00:00 AM

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Manager, Business Analysts ( Remote )
  • AssistRx
  • Miami, FL
  • SUMMARY: The Manager, Business Analysts is responsible for leading/managing a team of Business Analysts and/or Senior Bu...
  • 4/20/2024 12:00:00 AM

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Quality Assurance Manager
  • Transpire Bio
  • Weston, FL
  • JOB DESCRIPTION – QA Manager, System Compliance Scope of Function: Responsible for leading the development, implementati...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Engineer
  • Hilton Software
  • Coral Springs, FL
  • This is a full time position in our Coral Springs, FL office and is not a remote position. Candidates must be eligible t...
  • 4/18/2024 12:00:00 AM

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Customer Service - Quality Assurance Mgr
  • Keolis Commuter Services
  • Dania, FL
  • ** Customer Service - Quality Assurance Mgr** **Job Category****:** Operations Management **Requisition Number****:** CU...
  • 4/18/2024 12:00:00 AM

Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat). Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Manager jobs
$100,366 to $163,433
Hialeah, Florida area prices
were up 2.9% from a year ago

Consumer Loan Quality Assurance Manager in Grand Rapids, MI
However, if you would like to be one and are unsure if you qualify or just want to see how much they make then reading a consumer loan quality assurance auditors job description is the perfect place to start as it will give you an idea of just what to expect.
December 16, 2019
Consumer Loan Quality Assurance Manager in Jacksonville, FL
Much of your workday will consist of examining production quality, validating processes, and providing documentation.
December 05, 2019
Consumer Loan Quality Assurance Manager in Albany, GA
A consumer loan quality assurance manager job description, like this one, will include all of the important information you need to ensure that you are successful in your job search and application process.
January 15, 2020