Consumer Loan Quality Assurance Representative jobs in the United States

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative - $13.75 - $15.00/hr
  • Consumer Loan Careers
  • Bay, AL FULL_TIME
  • Customer Service Representative:

    Are you just starting your career and are unsure of how to gain the experience needed to land a solid professional career where you can grow?  Let me ask you a few of questions. “Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?” “Have you led a team or helped manage a small group of people?”  If the answer is yes, we have a career for you.

    The role of a Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals ready to move to the next level in their careers. 

    Why should you work with us?

    • Start your career with an industry leader where you will receive best-in-class training.
    • Be on a fast track to success. We consistently promote from within. The only thing holding you back is that “You are not here yet”
    • Work with a team of professionals who will ensure your success.
    • Competitive wages with real advancement opportunities
      • Majority company paid Health, Dental and Vision
      • 401k Program
      • Life and Disability Insurance
      • 2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days
      • 40hr Work Week – Monday thru Saturday
      • Every Sunday Off

    Preferred Qualities and Experience:

    • 6 months to 1 year as a Team Lead or Assistant Manager
    • 1 years Customer Service, Sales or Collections experience
    • Teamwork mentality developed through team sports
    • Some college or military experience
    • Passion for Customer Service
    • Passion for Winning
    • General understanding of basic math and capability to learn
    • Pleasant and inviting phone voice
    • Ability to approach a stranger like a friend

     Minimum Required Education and Qualifications:

    • High School Diploma or equivalent
    • Must be able to work 40 hours per week, including Saturdays
    • Satisfactory completion of pre-employment screenings
    • Reliable form of personal transportation and valid Driver’s License

    The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required. 

     

  • 15 Days Ago

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Quality Assurance Associate
  • Proctor Loan Protector
  • Troy, MI FULL_TIME
  • SUMMARY: Responsible for performing quality reviews to assure that staff is updating insurance information accurately and taking calls according to the client’s specifications for one of the following...
  • 5 Days Ago

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Quality Assurance Associate
  • Proctor Loan Protector
  • Troy, MI FULL_TIME
  • SUMMARY: Responsible for performing quality reviews to assure that staff is updating insurance information accurately and taking calls according to the client’s specifications for one of the following...
  • 5 Days Ago

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Quality Assurance Specialist
  • Missouri Higher Education Loan Authority
  • Harrisburg, PA FULL_TIME
  • Looking to build-on or start your career with a financial industry leader? This is an opportunity, when excelled at, has proven to lead into various career paths throughout the organization. Looking t...
  • 1 Month Ago

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Quality Assurance Specialist
  • Missouri Higher Education Loan Authority
  • Chesterfield, MO FULL_TIME
  • Looking to build-on or start your career with a financial industry leader? This is an opportunity, when excelled at, has proven to lead into various career paths throughout the organization. Looking t...
  • 1 Month Ago

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Quality assurance technician
  • Post Consumer Brands
  • Jonesboro, AR FULL_TIME
  • Job Description Business Unit Overview Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious f...
  • 15 Days Ago

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Quality Assurance Manager
  • National Beverage Corporation
  • Columbus, OH
  • The Quality Assurance Manager will be responsible for managing all aspects of the quality, food safety, regulatory compl...
  • 4/23/2024 12:00:00 AM

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Remote Manual Quality Assurance Engineer
  • Insight Global
  • Columbus, OH
  • Position: Remote Manual QA Engineer Location: Broomfield, CO Duration: 6 Month Contract (Perm possible) Salary range: $9...
  • 4/23/2024 12:00:00 AM

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Quality Assurance Manager
  • National Beverage
  • Columbus, OH
  • The Quality Assurance Manager will be responsible for managing all aspects of the quality, food safety, regulatory compl...
  • 4/22/2024 12:00:00 AM

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Quality Assurance, Fabrication Inspector
  • Guild Associates Inc
  • Dublin, OH
  • Responsibilities and Duties Travel to supplier sites to ensure fabricated materials are conforming to drawings, specific...
  • 4/22/2024 12:00:00 AM

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Sr./Specialist, Quality Assurance
  • AmplifyBio
  • New Albany, OH
  • Are you passionate about significantly improving the future of medicine? Do you believe that people are the most importa...
  • 4/21/2024 12:00:00 AM

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Sr./Specialist, Quality Assurance
  • AmplifyBio
  • New Albany, OH
  • Are you passionate about significantly improving the future of medicine? Do you believe that people are the most importa...
  • 4/20/2024 12:00:00 AM

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Remote Manual Quality Assurance Engineer
  • Insight Global
  • Columbus, OH
  • Position: Remote Manual QA Engineer Location: Broomfield, CO Duration: 6 Month Contract (Perm possible) Salary range: $9...
  • 4/20/2024 12:00:00 AM

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Quality Assurance Supervisor - Distribution Operations
  • HD Supply
  • Columbus, OH
  • HD Supply, a Home Depot Company, is hiring an experienced Quality Assurance Supervisor in our Groveport (Columbus), OH D...
  • 4/19/2024 12:00:00 AM

Income Estimation for Consumer Loan Quality Assurance Representative jobs
$45,223 to $59,927

Career Path for Consumer Loan Quality Assurance Representative