Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
Job Summary:
A nationally recognized leader in the print production of high-quality niche publications and catalogs, Freeport Press has been in continuous operation since 1880, now centrally located at our facility in New Philadelphia, Ohio. We’ve made a name for ourselves as one of the most efficient printers in North America through innovative business practices, continuous investment in state-of-the-art technology, employee development and training, plus the strategic implementation of systems and process controls. Our customers know they can expect not only great printing but real solutions to problems that every publisher faces.
We are currently searching for an experienced and highly analytical Quality Assurance Inspector to join our production department. As the Quality Assurance Inspector, you will uphold the safety regulations of our company and oversee the production process to guarantee that all our products meet quality expectations.
The chosen candidate will perform regular product evaluations, record inspection results, and recommend improvements to the production process. To excel in this role, applicants should demonstrate great attention to detail with excellent technical and math abilities.
Requirements
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement:
Freeport Press is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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