Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Rocky Mountain Credit Union is a member-owned financial institution committed to providing exceptional financial services and personalized solutions to our community. With a rich history spanning over 80 years, we take pride in fostering a collaborative and inclusive environment where employees can thrive and contribute to the success of our members.
Role: We are seeking a dynamic and experienced Consumer Loan Officer to join our dedicated team. As a Consumer Lender at Rocky Mountain Credit Union, you will play a crucial role in helping our members achieve their financial goals by providing personalized lending solutions. If you are passionate about finance, possess excellent communication skills, and have a track record of delivering outstanding service, we want to hear from you!
Experience: Three years' experience in lending or a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.
Education: A high school education or GED. Job requires a four-year college level of language, math and reasoning skills.
Work Environment: The job is scheduled during normal credit union business hours. Normal business hours are Monday through Friday; 8:00 am to 5:00 pm. Requires the ability to work flexible hours. The job requires limited physical effort. It is basically a desk assignment. The jo calls for a high degree of mental concentration to interpret and act upon wide range of situations. The job requires a high degree of attention to details.
EOE.
Rocky Mountain Credit Union provides equal employment opportunities (EOE) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rocky Mountain Credit Union complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including: recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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