Consumer Loan Quality Assurance Representative jobs in Madison, WI

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Madison, WI FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.

    In the Role

    • Deliver results related to individual and branch sales goals as well as customer expectations
    • Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle
    • Present financial solutions, based on customer needs, that meet their goals
    • Present customers with optional insurance products
    • Educate customers on the terms and conditions of their loan to ensure a clear understanding
    • Partner with local businesses to seek out and develop new customers
    • Learn how to utilize credit underwriting techniques and sales tools
    • Manage the life cycle of the loan, including collections activities, complying with all laws and regulations

    Requirements:

    • HS Diploma/GED

    Preferred:

    • Sales, Collections or Customer Service experience
    • Bilingual - Spanish

    Location: On site

    The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

    Who we Are

    A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

    • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
    • Up to 4% matching 401(k)
    • Employee Stock Purchase Plan (10% share discount)
    • Tuition reimbursement
    • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
    • Paid sick leave as determined by state or local ordinance, prorated based on start date
    • Paid holidays (7 days per year, based on start date)
    • Paid volunteer time (3 days per year, prorated based on start date)

    OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

    In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

    At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

    Key Word Tags

    Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

     

  • Just Posted

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Consumer Loan Processor
  • Settlers best Credit Union
  • Windsor, WI FULL_TIME
  • This position is primarily responsible for preparing and processing consumer loans; and providing excellent customer service with enthusiasm, accuracy, and efficiency. The position will also assist wi...
  • 11 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Madison, WI FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 1 Month Ago

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Consumer Loan Specialist
  • Heights Finance Corporation
  • Madison, WI FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 1 Month Ago

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Consumer Loan Specialist
  • CURO Financial Technologies Corp
  • Madison, WI FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 1 Month Ago

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Quality Assurance
  • PSG Global Solutions
  • Middleton, WI FULL_TIME
  • Company DescriptionAt Real we're always looking for new and ambitious people to help deliver exceptional service levels, change the lives of the candidates we represent and partner with some of the wo...
  • 14 Days Ago

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0 Consumer Loan Quality Assurance Representative jobs found in Madison, WI area

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Quality Assurance Technician
  • ABR Employment Services
  • Fall River, WI
  • We are hiring for a Quality Assurance Technician for our Fall River client! Please send in your resume to be considered ...
  • 3/28/2024 12:00:00 AM

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2nd Shift Quality Assurance Supervisor
  • Richelieu Foods
  • Beaver Dam, WI
  • 2nd Shift Quality Assurance Supervisor Responsible for supervision of Quality staff, management of the Quality Lab, trai...
  • 3/28/2024 12:00:00 AM

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Quality Control/Quality Assurance - Manager
  • Eastridge Workforce Solutions
  • Stoughton, WI
  • Eastridge Workforce Solutions seeking a highly skilled and detail-oriented Quality Control Lead to join our clients' gro...
  • 3/28/2024 12:00:00 AM

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2nd Shift Quality Assurance Supervisor
  • Path Engineering
  • Beaver Dam, WI
  • Role As a 2nd Shift Quality Assurance Supervisor (also known as Quality Control Supervisor, Quality Assurance Manager), ...
  • 3/28/2024 12:00:00 AM

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Director, Claims Quality Assurance & Testing-Remote
  • Navitus
  • Madison, WI
  • Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) mo...
  • 3/28/2024 12:00:00 AM

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Clinical Quality Assurance Specialist
  • Thermo Fisher Scientific
  • Middleton, WI
  • Job Description Note: this is an office based role in Middleton, WI Summarized Purpose: Provides basic level of expertis...
  • 3/27/2024 12:00:00 AM

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GMP Quality Assurance Assoicate -- $3000 Sign on Bonus!
  • Eurofins
  • Madison, WI
  • Company Description Interested in contributing to improving and saving lives? Eurofins Food Chemistry Madison is growing...
  • 3/27/2024 12:00:00 AM

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Lead, Quality Assurance-Remote
  • Navitus
  • Madison, WI
  • Lumicera Health Services Powered by Navitus Innovative Specialty Pharmacy Solutions- Lumicera Health Services is definin...
  • 3/24/2024 12:00:00 AM

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$44,217 to $58,596
Madison, Wisconsin area prices
were up 1.3% from a year ago

Consumer Loan Quality Assurance Representative in Parkersburg, WV
Handling customer complaints is part of your job, since this is a representative position.
February 24, 2020
Consumer Loan Quality Assurance Representative in Little Rock, AR
Based on our compensation data, the estimated salary potential for Consumer Loan Quality Assurance Representative will increase 16 % over 5 years.
January 11, 2020
Consumer Loan Quality Assurance Representative in Orlando, FL
As you are entrusted with more responsibility, you may assume the role of manager, specifically over the quality assurance department.
February 01, 2020