Consumer Loan Quality Assurance Representative jobs in Memphis, TN

Job Description

Business Unit Overview

Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget.

The company’s portfolio includes beloved brands such as Honey Bunches of Oats®, PEBBLES®, Grape-Nuts® and Malt-O-Meal® cereal, and Peter Pan® peanut butter, as well as Rachael Ray® Nutrish®, Kibbles n Bits® and 9Lives® dog and cat food.

As a company committed to high standards of quality and to our values, we are driven by one idea : To make lives better by making delicious food accessible for all.

For more information about our brands, visit and follow us on LinkedIn for the latest news.

Brand

Post Consumer Brands recently acquired several iconic pet food brands, venturing into a new market while remaining true to our purpose to provide delicious and accessible food that our consumers love.

We’re always searching the center store for the next exciting product to add to our portfolio, and right now, we’re growing and need passionate, driven individuals with diverse perspectives to help us reach greater heights.

That’s where you come in. Join a team where your voice is not only heard but valued. Make a real impact on brands enjoyed by millions of people and their pets.

Today, we’re just as focused on our future as we expand our grocery business with different shelf-stable foods, including snacks and peanut butter.

We are committed to providing accessible and delicious food for families, and we’re always searching the center store for the next exciting product to add to our portfolio.

As we soar to new heights, we need creative, determined individuals from all walks of life to join our team, where your unique perspective and ideas are acknowledged and valued.

Be a part of a company that empowers you to make a difference that’s evident on grocery store shelves and families’ tables across North America.

Location Description

Post Consumer Brands in Jonesboro, Ark. is home to more than team members. Jonesboro may be a smaller town, but it has a strong performing arts scene, multiple schools, and a diverse geography with sports and outdoor recreation opportunities for everyone.

The Post Jonesboro team supports the community through food pantry volunteering and an annual toy drive during the holiday season.

Responsibilities

Schedule : This position works a 2-2-3 ( hour) shift schedule starting from 6 : pm to 6 : am. This position works every other weekend.

Education : 4-year college degree or equivalent experience REQUIRED. Degree in chemistry, microbiology, math, statistics or food science strongly preferred.

Post Consumer Brands has tuition reimbursement available to support this education as well!

Experience : 3 years of food production and lab experience is a must.

JOB SUMMARY

The purpose of this position is to provide real-time technical support to the Operations Teams and other support staff assigned.

The individual is responsible for providing Operations Teams and Supervisors with the necessary information to produce products that meet PCBs food safety and quality standards at the lowest cost in a timely manner.

The individual plays a key role in assisting in the identification, investigation, and follow up activities of PCB continuous improvement program.

Support, implement, and maintain food safety practices as required through SQF. Will be responsible for completing job duties in a manner that supports all plant safety, food safety, quality, and environmental practices.

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ACTIVITIES / DUTIES

Provide Operations Team Members, management, and Maintenance with technical resources in areas of product quality and food safety during on-going production, as well as in noncompliance situations.

Attend noncompliance meetings to give direction on immediate actions, root cause investigation, product disposition, and any necessary corrective actions.

• Perform audits and analyses on finished and intermediate products, ingredients, packaging, and systems and follow safety, sanitation, Good Manufacturing Practices, and Good Laboratory Practices while performing tests
• Conduct investigations into consumer and customer complaints.
• Perform, record and report audit findings in areas of Pest Prevention, Sanitation, GMP’s, Pre-Op Inspection / Testing, Plant Environment, HACCP, SSOP’s, Net Weight, PSAs, Metal Detection Audit, Documentation Audit, Allergen Testing, and Ingredient COA Verification.
• Calibration and maintenance of Quality measurement equipment in production and in the QA Lab.
• Provide information and data to support the QA group in assigned project areas.
• Use databases to hold and release product, provide non-compliance ingredient and packaging information to vendors (SCAR’s), and report and store audit reports.
• Utilize the Quality Department resources to help in the identification and resolution of issues.
• Additional duties as required by Management to meet the food-safety needs of the facility.

Schedule : This position works a 2-2-3 ( hour) shift schedule starting from 6 : pm to 6 : am. This position works every other weekend.

Qualifications

Education : 4-year college degree or equivalent experience in chemistry, microbiology, math, statistics or food science strongly preferred.

Post Consumer Brands has tuition reimbursement available to support this education as well!

Experience : 3 years of food production and lab experience is a must.

Knowledge, Skills, Abilities, and Other Competencies :

• Knowledge of manufacturing processes, GMP's, food safety, GLP’s, statistics and lab techniques preferred
• Experience in Food Systems, audit experience, with PCQI certification preferred.
• Excellent organizational and problem solving skills
• Math / statistical computation skills
• Knowledge of SPC
• Ability to work safely with chemicals and near equipment
• Ability to compile, analyze and present collected data in summary form as well as being capable of performing a variety of tests
• Ability to communicate technical, scientific, and regulatory information, both written and verbally
• Ability to make presentations, facilitate meetings, probe for root cause, and provide training to various groups within the organization
• Knowledge of quality problem solving tools
• Must be able to read, write and communicate in the English language

Last updated : 2024-04-05