Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
CONSUMER LOAN MANAGER – DECATUR, IL (Woodford Street)
This is a mid-level management position, which has upward mobility potential based on performance and personal interests. Staley Credit Union is a community-based organization that prides itself on being the loan expert. Reporting to the Chief Lending Officer, the Consumer Loan Manager is responsible for the development of new lenders and occasionally assisting other lenders up to their approval authority.
Staley Credit Union, located in Decatur, Illinois, provides its members with a complete array of financial products and services. Our mission is to provide convenient, responsible and progressive financial services to our members and serve the community by providing scholarship opportunities through our foundation. Founded in 1930, our original philosophy still holds true today “People Helping People”. For more information, visit us at www.staleycu.com.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
WHAT WE REQUIRE:
WHAT WE OFFER:
We offer a competitive pay plus bonus and monthly incentive pay opportunities. Our excellent benefits include health, dental, vision, life insurance, 401k with discretionary match, growth opportunities and a team-based environment.
Staley Credit Union is an equal opportunity employer.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
Schedule:
Education:
Experience:
Ability to Relocate:
Work Location: In person
Clear All
0 Consumer Loan Quality Assurance Representative jobs found in Springfield, IL area