Consumer Loan Servicing Clerk jobs in Ohio
Consumer Loan Servicing Clerk performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Being a Consumer Loan Servicing Clerk verifies the completeness and accuracy of documents. Performs calculations for distributions. Additionally, Consumer Loan Servicing Clerk monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Servicing Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Servicing Clerk jobs
Consumer Loan Servicing Specialist
- First Mutual Holding Company
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Westlake, OH
FULL_TIME
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Job Type
Full-time
Description
Position Summary:The Consumer Loan Servicing Specialist is responsible for the day-to-day servicing of auto and marine loans and assisting customers with consumer loan inquiries and issues. Duties and Responsibilities:Engages with customers by phone, email, and mail to provide excellent customer service when responding to consumer loan inquiries related to the current status of accounts, payments, and other concerns or questions; collaborates with management and team members to accurately and efficiently assist customers. Makes collection counseling calls for past due consumer loans; works with default servicing team on referring seriously delinquent accounts to them for advanced collection and repossession activities; assists default servicing team with advanced collections as needed. Prepares verbal and written payoff quotes on consumer loans; gives instructions to customers, financial institutions and dealerships regarding payoffs; processes payoff transactions in the core servicing system; processes lien releases and other related customer correspondence on titles for auto, boat, and other consumer loans. Send welcome letters and emails to new loan customers. Reviews insurance claims on damage to collateral property and coordinates the endorsement of loss draft checks; works with customers and insurance carriers on total loss claims and aids in the collection of any deficiency balance. Monitors insurance coverage on marine loans; sends correspondence to borrowers with expiring insurance policies to obtain evidence of insurance; properly retain evidence of insurance in the loan file. Perform system maintenance as needed including but not limited to payment corrections, address changes, autopay set up and loan coding corrections. Administer special consumer loan programs or promotions such as Skip-A-Payment. Complies with all applicable banking laws and regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and related anti-money laundering statutes and federal consumer protection legislation and regulations. Other duties as required.The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC.
Requirements
Qualifications and Skills: 1 to 2 years of experience in consumer loan servicing is required. Strong understanding of lending laws, regulations, and guidelines related is required.Additional experience in financial services or banking is preferred. Experience in customer service is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, Nautilus, various government and investor software/web portals is preferred. High School Diploma or equivalent is required; Bachelor's degree in Finance preferred.Necessary competencies:ResilienceCollaborationCommunicationService OrientationQuality FocusedOrganizational Skills AccountabilityPhysical EnvironmentWhile performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.The employee must occasionally lift and/or move up to 25 pounds.The noise level in the work environment is usually quiet to moderate.This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p.
First Mutual Holding Co. and First Federal Lakewood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. First Federal Lakewood participates in E-Verify and supports your right to work. - 15 Days Ago
Loan Servicing Specialist
- CrossCountry Mortgage, LLC.
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Cleveland, OH
FULL_TIME
- CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times o...
- 1 Day Ago
Data Analyst - Loan Servicing
- CrossCountry Mortgage, LLC.
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Cleveland, OH
FULL_TIME
- CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times o...
- 9 Days Ago
Loan Servicing Administrator 1
- Westfield Bank
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Seville, OH
FULL_TIME
- Location: Seville Full Time In-Office Manager: Nikki Nagy Loan Servicing Administrator 1 Job Summary The Loan Servicing Administrator 1 is responsible for the timely and accurate processing of loan pa...
- 1 Month Ago
Mortgage Loan Servicing Representative
- Guardian Savings Bank
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Cincinnati, OH
FULL_TIME
- Guardian Savings Bank is looking for a highly motivated and aggressive sales professional with lending experience to help grow our online lending platform as a Mortgage Loan Servicing Representative. ...
- 1 Month Ago
Loan Servicing Call Representative
- General Electric Credit Union
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Cincinnati, OH
FULL_TIME
- Loan Servicing Call Representative General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At...
- 2 Months Ago
Consumer Loan Servicing Clerk jobs at Popular Companies
About Ohio
Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus.
The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Clerk jobs
$32,786 to $44,396
Most Popular Cities in Ohio for Consumer Loan Servicing Clerk Jobs
What does a Consumer Loan Servicing Clerk do?
Consumer Loan Servicing Clerk in Lima, OH
Just as there are many varied types of consumer loans, there are an equally varied number of lenders supplying loans to individuals.
February 13, 2020
Consumer Loan Servicing Clerk in Baton Rouge, LA
A Consumer Loan Servicing clerk is an entry-level position in the field of consumer financing and lending.
December 28, 2019
Consumer Loan Servicing Clerk in Toledo, OH
People often seek out consumer loans for helping them pay for larger valued items such as furniture, electronics, recreational vehicles, and other items generally regarded as non-essential.
January 03, 2020