Consumer Loan Servicing Clerk performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Being a Consumer Loan Servicing Clerk verifies the completeness and accuracy of documents. Performs calculations for distributions. Additionally, Consumer Loan Servicing Clerk monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Servicing Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
This person is responsible for the mortgage loan escrow accounts which includes the annual escrow account analysis and ensuring property taxes and insurance are paid.
This person should have an associate’s, degree plus four years of related experience, or the equivalent. This person must have good communication skills with a professional demeanor, the ability to manage multiple projects, an aptitude for details, the ability to multi-task, and the ability to collaborate well with others.