Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Loan Servicing Specialist III
Walpole Co-operative Bank
Walpole, MA
*This role may include some hybrid flexibility following an initial training period.
Walpole Co-operative Bank is seeking an experienced Loan Servicing Specialist to provide administrative support for all commercial and construction loan products, along with servicing support of new and existing residential loan types, including equity credit lines. This position will also be responsible for the accurate maintenance and servicing of all loan files and for providing efficient and courteous customer service to borrowers.
Loan Servicing Specialist III Qualifications and Skills
Why You Should Apply
Loan Servicing Specialist III Job Responsibilities
About Walpole Co-operative Bank
Walpole Co-operative Bank is a community bank dedicated to meeting the needs of the communities we have served for the last century. Our office is located in the heart of Walpole and our focus has always been helping local people, businesses and non-profit organizations reach their goals. Our perspective is unique because it is local and hyper-focused on the specific needs of our wonderful community. We are a high performing, financially sound, independent community bank. Our commitment is to provide quality banking solutions that support the economic vitality of the individuals and businesses within the markets we serve. This commitment strengthens local communities, creating a positive impact on people’s lives.
Walpole Co-operative Bank is an equal opportunity employer, dedicated to building an inclusive and diverse workforce.
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