Consumer Loan Servicing Manager jobs in Chicago, IL

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Spec, Titles/Consumer Loan Servicing
  • BCU
  • Vernon, IL FULL_TIME
  • As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At BCU, you'll have a career in a growing organization and an environment that supports your professional and personal growth.

    Our WHY is the reason we exist: To Empower People to Discover Financial Freedom. What do you celebrate as your purpose? At BCU we celebrate what makes you authentically YOU! #bYOU

    Visit the link below to learn more about life at BCU:
    https://players.brightcove.net/3101254895001/default_default/index.html?videoId=6013229634001

    Salary:
    This position has a base salary range of $44,800 - $67,200 USD Annual. This range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience and time in the role.

    Summary
    Responsible for meeting Loan Servicing and/or Title department SLAs, provide frontline support and achieve department goals. Provide quality standards for all Titles requests.

    Role and Responsibilities
    1. Support Consumer Loan Servicing and/or Titles Team in reaching department goals.
    2. Assist with processing vehicle titles using the respective states/DMVs guidelines in a timely and accurate manner.
    3. Prepare documents and update existing loan records when subsequent changes have been approved related to modifications, balloons, extension agreements
    4. Assist with communication between BCU and 3rd party partners for assistance on Title Perfection or Product Claims, Purchases and Cancellations.
    5. Provide Letter of Guarantee to insurance companies or Release collateral when loans are paid off (if appropriate).
    6. Support and guide frontline departments with problem solving in a timely manner through emails and TEAMs.
    7. Review, sort and file all mail related to Imaging or Titles department.
    8. Answer questions regarding products, policies, and procedures.
    9. Engage and assist team with best member experience.
    10. Meet and exceed service level standards.

    Qualifications and education requirements
    • High school diploma or equivalent required
    • Results oriented
    • Member and Quality focus
    • Excellent communication skills, written and verbal
    • High proficiency with Symitar, Akcelerant, Evolve, PSCU, Dealertrack, MS Office Suite preferred
    • Highly motivated, able to prioritize work and perform well in a high-volume environment
    BCU Shared Values. We foster an environment of INCLUSION. All individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.

    We value relationships and referrals and are committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we’ve created a unique and inclusive culture that supports a healthy work/life balance. For this reason and more, BCU has been named a 2023 Gallup Exceptional Workplace Award Winner. #LoveBCU

    https://www.bcu.org/Resources/News-and-Events/2023/BCU-2023-Gallup-Exceptional-Workplace-Award-Winner
  • 5 Days Ago

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Consumer Loan Operations Manager
  • The Federal Savings Bank
  • Chicago, IL FULL_TIME
  • DescriptionThe Federal Savings Bank, a leading private bank and national lender, is seeking a Consumer Loan Operations Manager to lead the Consumer Loan Division in our Chicago, IL headquarters. The F...
  • 16 Days Ago

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Loan Servicing Analyst
  • JPMC Candidate Experience page
  • Chicago, IL FULL_TIME
  • Job summary Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, internatio...
  • 1 Month Ago

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Manager Trainee - Crest Hill
  • Tower Loan
  • Crest Hill, IL FULL_TIME
  • Manager Development Program At Tower Loan, we believe in developing leaders. In 10-12 months, our full-time Manager Development Program will give you the knowledge, skills, and abilities to effectivel...
  • 25 Days Ago

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Manager Trainee - Kankakee
  • Tower Loan
  • Kankakee, IL FULL_TIME
  • Manager Development Program At Tower Loan, we believe in developing leaders. In 10-12 months, our full-time Manager Development Program will give you the knowledge, skills, and abilities to effectivel...
  • 14 Days Ago

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Manager Trainee - Aurora
  • Tower Loan
  • Aurora, IL FULL_TIME
  • At Tower Loan, we believe in developing leaders. In 10-12 months, our full-time Manager Development Program will give you the knowledge, skills, and abilities to effectively provide an essential servi...
  • 28 Days Ago

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0 Consumer Loan Servicing Manager jobs found in Chicago, IL area

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Assistant Director, Office of Research Integrity and Compliance
  • Ann & Robert H. Lurie Children's Hospital of Chicago
  • Chicago, IL
  • Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest...
  • 3/28/2024 12:00:00 AM

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Associate Personal Banker
  • First American Bank
  • Homer Glen, IL
  • Job Description: First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Fl...
  • 3/28/2024 12:00:00 AM

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Community Support Specialist - West Side
  • Thresholds
  • Chicago, IL
  • At Thresholds, we believe in meeting people where they're at - in their environment and on their journey to recovery. Co...
  • 3/28/2024 12:00:00 AM

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Assistant Director, Office of Research Integrity and Compliance
  • Ann & Robert H. Lurie Children's Hospital of Chicago
  • Chicago, IL
  • Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the lates...
  • 3/27/2024 12:00:00 AM

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Personal Banker Elmhurst, IL
  • WELLS FARGO BANK
  • Elmhurst, IL
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

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Portfolio Manager
  • Lakeside Bank
  • Chicago, IL
  • Job Description Job Description Portfolio Manager-Lakeside Bank South Loop Reports to: EVP & Chief Lending Officer Hours...
  • 3/26/2024 12:00:00 AM

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VP, Relationship Manager - Tech & Venture Banking
  • Customers Bank
  • Chicago, IL
  • At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences...
  • 3/26/2024 12:00:00 AM

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Manager - Financial Investigation and Dispute Services - Commercial Litigation - REMOTE
  • RSM Global
  • Chicago, IL
  • We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence...
  • 3/24/2024 12:00:00 AM

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$82,067 to $122,172
Chicago, Illinois area prices
were up 0.8% from a year ago

Consumer Loan Servicing Manager in Santa Barbara, CA
For these consumers, especially in today's risk-averse lending environment, access to appropriate financing options can be a challenge.
December 20, 2019
Consumer Loan Servicing Manager in Rock Hill, SC
As an entry-level position, the salary that Consumer Loan Servicing clerks make is dynamic, with raises being commonplace for performance and initiative, and the prospect of promotion promising further salary increases.
December 12, 2019
Consumer Loan Servicing Manager in Lubbock, TX
Consumer Loan Servicing Managers are an integral part of the Loan application process, working not only with the support and administrative staff to coordinate and streamline the process of lending, but also directly supervising a team of specialized clerks to ensure accurate and timely receipt of information and documents within a lending organization.
January 02, 2020