Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
RCN Capital - Elite Commercial Servicing is seeking a Loan Servicing Modification Specialist to join our Loan Servicing team. The Loan Servicing Modification Specialist will be responsible for facilitating modifications on maturing loans while providing courteous, knowledgeable and professional customer service to both internal and external clients.
The ideal candidate will possess excellent interpersonal, oral and written communication skills along with strong organizational and negotiation skills. The ability to perform accurate data input into a variety of software. Knowledge of loan files and documents. Ability to assume responsibility, display initiative, and exercise good judgment and make and act upon decisions with minimal supervision.
Responsibilities:
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0 Consumer Loan Servicing Manager jobs found in Hartford, CT area