Consumer Loan Servicing Manager jobs in New Haven, CT

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Loan Servicing Associate
  • Total Mortgage Services
  • Milford, CT FULL_TIME

  • Job Title:
    Loan Servicing Associate
    Department:
    Servicing
    Location:
    Milford Office
    Position reports to:
    Post Closing Manager
    Position supervises:
    N/A
    FLSA status:
    __ Exempt     X Non-Exempt
    TMS Core Values:
    • Do the Right Thing
    • Embrace and Drive Change
    • Create and Maintain High Morale, Job Fulfillment and Enjoyment
    • Be Creative and Open-Minded
    • Pursue Growth and Learning in Self and Team
    • Build Open and Honest Relationships with Communication
    General Purpose and Scope (Summary):
    This entry level position is responsible for providing loan servicing customer support.  The primary responsibilities include answering incoming emails and phone calls from borrowers which can range from questions after closing to post purchase. 
     
    Responsibilities/Functions:
    - Perform interim servicing payment follow-up
    - Follow-up on delinquent payments
    - Assist borrowers with post closing questions including payments and escrow disbursements
    - Provide payment histories and payoff statements, as needed
    - Insurance Servicing mail
     
    Personal Traits / Competencies:
    - Good oral and written communication skills.
    - Must be customer service oriented.
    - Attention to detail
    - Ability to solve problems effectively
    - Fluent in Spanish is a plus
     
    Technical / Computer Skills:
    - Knowledge on moving documents electronically via e-mail etc.
    - Proficient using Microsoft Excel, Word and Outlook
    - General knowledge of the mortgage industry with specific knowledge of loan servicing, a plus.
    - Experience with our loan operating system; Encompass, a plus
     
    Education and Experience:
    - A business degree is desirable but not necessary; alternatively, a high school diploma or equivalent
    - Mortgage servicing experience
    - Customer service experience
     
    Hours for position:
    M-F 9am-5pm
    This position may require frequent additional hours, at times on a daily basis; must be available to work additional hours on short notice as determined by management to meet customer service and investor requirements
     
    Date Created:
    04/08/2024
    Date Updated:
    04/08/2024
    Conclusion
    This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
  • 4 Days Ago

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Loan Servicing Operations Support Analyst I
  • Guilford Savings Bank
  • Guilford, CT FULL_TIME
  • POSITION DESCRIPTION:Responsible for administration and product support of routine to semi-complex analytical, administrative research, creating and maintaining management tracking reports and data en...
  • Just Posted

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Project Manager - Consumer Products (Wallingford)
  • Burns & McDonnell
  • Wallingford, CT FULL_TIME
  • Description Directs and coordinates activities of several disciplines on a project of moderate scope or a combination of smaller projects. Direct coordination with clients and other external clients. ...
  • 29 Days Ago

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Senior Business Development Manager - Consumer Products (Multiple Locations)
  • Burns & McDonnell
  • Wallingford, CT FULL_TIME
  • Description With Burns & McDonnell's Consumer Products team, we put people first – ours and our Clients’. We care about you, not just because of what you can do, but because of who you uniquely are. I...
  • 19 Days Ago

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Consumer Support Specialist
  • Communicare Inc
  • New Haven, CT FULL_TIME
  • POSITION SUMMARY: The consumer support specialist will reach out to previous callers to the crisis service and request their feedback by asking several questions on a survey. At the end of the fiscal ...
  • 1 Month Ago

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Loan Processor
  • Crosspoint Federal CU
  • Hamden, CT FULL_TIME
  • Duties:-Role is on-site in a branch location daily-A minimum of one Saturday a month, on site, is expected- Assist loan department team in processing documents, providing quality control, and generati...
  • 1 Month Ago

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0 Consumer Loan Servicing Manager jobs found in New Haven, CT area

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Assistant Branch Manager
  • Suffolk Credit Union
  • Miller Place, NY
  • Join our Member Services Retail Team as an Assistant Branch Manager and start empowering your possible! As a leader in t...
  • 4/25/2024 12:00:00 AM

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Financial Service Representative
  • Credit Union
  • Trumbull, CT
  • Job Description Job Description JOB DESCRIPTION: Provide teller services to members and resolve member issues Cross-sell...
  • 4/24/2024 12:00:00 AM

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Personal Banker
  • Key Bank
  • Hamden, CT
  • Occupation: Banking, Mortgage, InvestmentSpecialty: Personal BankerLocation:2856 Whitney Avenue - Hamden, Connecticut 06...
  • 4/24/2024 12:00:00 AM

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AVP, Business Insurance Agile Delivery Practices
  • Travelers Insurance Company
  • Hartford, CT
  • Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this...
  • 4/24/2024 12:00:00 AM

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Treasury Director
  • Carrier Transicold Polska Sp. Z O.o.
  • Farmington, CT
  • locations CACTO: Carrier-Home Connecticut Remote Location, Remote City, CT, 06034 USAtime type Full timeposted on Posted...
  • 4/24/2024 12:00:00 AM

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Financial Consultant - West Hartford, CT
  • Fidelity TalentSource LLC
  • West Hartford, CT
  • Job Description: With your extraordinary knowledge and incomparable integrity, we know that clients invest their trust i...
  • 4/21/2024 12:00:00 AM

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Assistant Branch Manager
  • Suffolk Federal Credit Union
  • Miller Place, NY
  • Join our Member Services Retail Team as an Assistant Branch Manager and start empowering your possible! As a leader in t...
  • 4/21/2024 12:00:00 AM

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Personal Banker II
  • Suffolk Credit Union
  • Medford, NY
  • Join our Member Services team as a Personal Banker ll and start enjoying all of the benefits of loving where you work! A...
  • 4/21/2024 12:00:00 AM

New Haven is a coastal city in the U.S. state of Connecticut. It is located on New Haven Harbor on the northern shore of Long Island Sound in New Haven County, Connecticut, and is part of the New York metropolitan area. With a population of 129,779 as determined by the 2010 United States Census, it is the second-largest city in Connecticut after Bridgeport. New Haven is the principal municipality of Greater New Haven, which had a total population of 862,477 in 2010. New Haven was the first planned city in America. A year after its founding by English Puritans in 1638, eight streets were laid o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$84,051 to $125,129
New Haven, Connecticut area prices
were up 1.7% from a year ago

Consumer Loan Servicing Manager in Santa Barbara, CA
For these consumers, especially in today's risk-averse lending environment, access to appropriate financing options can be a challenge.
December 20, 2019
Consumer Loan Servicing Manager in Rock Hill, SC
As an entry-level position, the salary that Consumer Loan Servicing clerks make is dynamic, with raises being commonplace for performance and initiative, and the prospect of promotion promising further salary increases.
December 12, 2019
Consumer Loan Servicing Manager in Lubbock, TX
Consumer Loan Servicing Managers are an integral part of the Loan application process, working not only with the support and administrative staff to coordinate and streamline the process of lending, but also directly supervising a team of specialized clerks to ensure accurate and timely receipt of information and documents within a lending organization.
January 02, 2020