Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
For The Life You Choose, A Career to Match….
Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person’s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.
If this sounds exciting to you, we would love to have you on our team!
We’re seeking a motivated and talented individual to join our team as a Loan Servicing Specialist I! In this role, you’ll play a vital part in performing a variety of consumer or residential mortgage loan servicing functions.
You’ll be responsible for either consumer or residential mortgage servicing, and will be an effective resource for the Loan Operations department through your understanding of the Core Processing System, audit requirements, and federal and state regulations.
Essential pieces of the position:
Requirements:
Working Conditions:
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.
Minimal physical effort required; normally seated with freedom of movement on a regular basis; handling of light materials and supplies.
**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**
Norway Savings Bank is an Equal Opportunity Employer.
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