Consumer Loan Servicing Manager jobs in Springfield, MO

Manager Development Program

At Tower Loan, we believe in developing leaders. In 10-12 months, our full-time Manager Development Program will give you the knowledge, skills, and abilities to effectively provide an essential service for customers and become a leader in consumer finance.

No previous experience is required - we will help you grow your career.

If you want to work for a company that cares about your career as much as you do, then apply with Tower Loan.

About Us:

Tower Loan, one of America’s largest privately owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing for over 80 years. To learn more about Tower Lower, visit https://bit.ly/3cIWAkt.

Compensation: Earnings are based on a 45-hour workweek

• During Training: $38,285 / year (Avg. Annual Earnings) uncapped bonus
• After Training: $60k - $80k / year (Avg. Annual Earnings and bonus)

$4,000 Sign-On Bonus Breakdown:

• After 1 month: $1,000
• After 3 months: $1,000
• After 6 months: $1,000
• After 9 months: $1,000

Benefits & Advantages:

• Skill development & growth opportunities
• Complete position-based training program
• Coaching and mentorship
• Strong hire-from-within policy
• Competitive salary & unlimited earning potential
• Comprehensive benefit package
• Awards, recognition, & appreciation

Work Hours:

• The work day begins at 8:15 am; Monday – Friday
• Overtime and working Saturdays is required based on operational needs
• As an MT, you will work an average of 45 hours every week
• Extended office hours can vary based on the size of the branch

Job Responsibilities:

• Become proficient in customer service, sales and marketing, finance, and operations
• Develop long-term customer relationships by listening to customer needs and recommending the best service via phone and in-person
• Promote additional products to best serve new and existing customers
• Contact customers regarding payment reminders and arrangements
• Assist the Branch Manager to exceed established branch goals
• Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents
• Become proficient in all aspects of management such as recruitment, staff development, performance management, and leadership

Required Qualifications:

• High School degree or equivalent certification
• Must have a valid driver’s license and reliable vehicle
• Willingness to relocate upon promotion into management; your preference of relocation is considered, but not guaranteed. (Branch locations: MS, AL, LA, IL, MO, & TX)
• Employment is contingent upon the successful completion of a background check, drug screening, and credit check.

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