Consumer Loan Servicing Supervisor jobs in Anderson, SC

Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

Recently Added Consumer Loan Servicing Supervisor jobs

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Performing Loan Consultant I
  • LE2203 NewRez LLC - Servicing
  • Greenville, SC FULL_TIME
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current. Primary Function The Performing Loan Consultant is responsible for providing excellent customer service in a fast-paced call center. The Performing Loan Consultant will handle inbound customer service related calls, as well as, contact homeowners across the country to collect past-due mortgage payments, identify their issues, and develop practical payment solutions that help them get current in their mortgage payments. Our Performing Loan Consultant team is the face of our organization, and we are interested in hiring individuals that are fully committed to providing exceptional customer service. Principal Duties Demonstrate positivity, courtesy, and helpfulness when dealing with every homeowner. Use a blend of manual and automated calling strategies to locate past due homeowners, contact them, identify their issues, and set up customized payment strategies that cure their delinquencies. Develop workable payment solutions that satisfy both our clients/investors and our company. Handling inbound Customer Service calls, assisting with an assortment of questions from website assistance, escrow to processing payoffs. Process homeowners’ mortgage payments. Offer and refer eligible homeowners for refinancing opportunities to the Originations department Arrive at work on-time for all shifts. Reliable transportation to work or comply with requirements for remote work policy. Achieve company performance goals. Take part in continuous training in company policies/procedures and industry regulations. Consistently represent the company in a positive and professional manner. Performs related duties as assigned by supervisor. Education and Experience Requirements College degree preferred, High-school diploma (or equivalent) required. Over 1 year of collections experience (preferred, but not required). Knowledge, Skill and Ability Requirements English fluency. Outstanding negotiation and telephone communication skills. Familiarity with Internet-based search techniques (including the use of skip-tracing solutions). The ability to maintain professional conduct with people of any mood or personality type. Excellent reasoning and research skills; the ability to see the “big picture” and manage the details. The ability to safeguard confidential customer and company information. A solid work ethic, high integrity, a positive attitude, and strong attention to detail. The ability to follow instructions but work with minimal direct supervision. Excellent keyboard skills. Proficiency with Microsoft Windows-based computers and Microsoft Office software (Word, Excel, Outlook, etc.). Spanish or bilingual is a plus. Sales experience a plus While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. #LI-AM1 Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.
  • 3 Days Ago
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Consumer Loan Specialist
  • CURO Financial Technologies Corp
  • Greenville, SC FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 3 Days Ago
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Consumer Loan Specialist
  • 1st Heritage Credit
  • Greenville, SC FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 4 Days Ago
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Data Mapping Validation Analyst (On-site)
  • LE2203 NewRez LLC - Servicing
  • Greenville, SC FULL_TIME
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
  • 11 Days Ago
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Data Analyst (On-Site)
  • LE2203 NewRez LLC - Servicing
  • Greenville, SC FULL_TIME
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
  • 11 Days Ago
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Operational Controls Analyst (On-site)
  • LE2203 NewRez LLC - Servicing
  • Greenville, SC FULL_TIME
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
  • 11 Days Ago
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0 Consumer Loan Servicing Supervisor jobs found in Anderson, SC area

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CNA Trainee
  • PACS
  • Greenville, SC
  • Dream of becoming a CNA? Greenville Post Acute has partnered with Impact CNA School to offer tuition-paid CNA classes. T...
  • 4/19/2024 12:00:00 AM
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Sales Consultant
  • DRB Group
  • Greenville, SC
  • JOB PURPOSE: Responsible for the sale of single-family homes in designated communities. Coordinate all aspects of the ho...
  • 4/18/2024 12:00:00 AM
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Floor Technician
  • Southpointe Healthcare and Rehabilitation
  • Greenville, SC
  • POSITION SUMMARY: The Floor Technician plays a key role in ensuring that our flooring throughout the facility is well ma...
  • 4/17/2024 12:00:00 AM
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Floor Technician
  • Fundamental Administrative Services, LLC
  • Greenville, SC
  • POSITION SUMMARY: The Floor Technician plays a key role in ensuring that our flooring throughout the facility is well ma...
  • 4/17/2024 12:00:00 AM
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Cook
  • Fundltc
  • Greenville, SC
  • ** Cook** ** Magnolia Manor of Greenville** ** Greenville, SC** **POSITION SUMMARY:** Culinary Arts is a calling, a pass...
  • 4/17/2024 12:00:00 AM
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Physician - Primary Care
  • Department of Veterans Affairs
  • Greenville, SC
  • Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement ...
  • 4/17/2024 12:00:00 AM
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Loan Officer
  • Paramount Residential Mortgage Group
  • Anderson, SC
  • Overview: PRMG is Built by Originators for Originators. There is a reason why PRMG is consistently voted one of the best...
  • 4/16/2024 12:00:00 AM
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General Manager Bilingual
  • Community Choice Financial Family of Brands
  • Simpsonville, SC
  • Overview: As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for perf...
  • 4/12/2024 12:00:00 AM
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About Anderson, South Carolina

Anderson is a city in and the county seat of Anderson County, South Carolina, United States. The population was 26,686 at the 2010 census, and the city was the center of an urbanized area of 75,702. It is one of the principal cities in the Greenville-Anderson--Mauldin Metropolitan Statistical Area, which had a population of 824,112 at the 2010 census. It is further included in the larger Greenville-Spartanburg-Anderson, South Carolina Combined Statistical Area, with a total population of 1,266,995, at the 2010 census. Anderson is just off Interstate 85 and is 120 miles (190 km) from Atlanta an...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$54,235 to $77,971
Anderson, South Carolina area prices
were up 1.5% from a year ago
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What does a Consumer Loan Servicing Supervisor do?

Consumer Loan Servicing Supervisor in Ogden, UT
Large financial institutions with a focus on lending employ the vast majority of Consumer Loan Servicing Supervisors.
February 15, 2020
Consumer Loan Servicing Supervisor in Minneapolis, MN
Banks, credit unions, mortgage brokers and private lending firms have a staff that can range into the tens of thousands of employees, and it is key that someone is on hand to assist and coordinate the efforts of the support staff, ensuring a highly efficient and profitable loan.
February 06, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020