Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Summary: Provides support to the Bank’s lending staff primarily through documenting, booking, follow-up on loans; processing payments/payoffs; filing of security documents, etc.
Must be highly organized, have the ability to multi-task, and have exceptional attention to detail.
Job Requirements:
- Candidate should have prior loan department or banking experience, but will train the right person
- Familiarity with LaserPro, CIM, Encompass, Excel, Word, and Outlook, preferred but not required
- Strong attention to detail; high level of professionalism
- Good communication skills and problem-solving abilities
- Exceptional organizational and time management skills
Full job description available upon request
Buffalo Federal Bank is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
Schedule:
Work Location: In person
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