Consumer Loan Servicing Supervisor jobs in Montana

Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Loan Servicing Department Manager
  • Opportunity Bank of Montana
  • Helena, MT FULL_TIME
  • Opportunity Bank of Montana offers careers in banking with a comprehensive training program, a work life balance and meaningful commitment to your community. Are you looking for more than just a job? Are you ready to make a positive impact on your professional life and in your community?

    If so, we want to talk to you!

    Opportunity Bank of Montana is adding to our outstanding team with a Loan Servicing Department Manager in Helena, Montana. The Loan Servicing Department Manager is responsible for developing, implementing, and managing the Company's entire loan servicing functions, processes, and risk controls. Additionally, you will ensure loan accounting and data integrity and mitigation of operational risk in the loan accounting system for all business lines including but not limited to loan data input, maintenance, escrow administration, servicing, quality control, advance & payment processing, investor reporting, participation services and the highest level of customer service to both internal and external clients. Mortgage servicing is a key part of this department, but all types of loans and lines of business fall under this department.

    • Oversee management, direction, and development of all loan servicing functions to ensure completeness and accuracy of tasks including but not limited to new loan setup, loan file maintenance, payment/payoff processing, loan accounting, investor reporting, quality control functions, and escrow administration for all business lines.
    • Responsible for accurate reporting of loan related transactions and activities.
    • Establish and monitor department policies and procedures. Stay abreast of industry trends, regulations, and investor requirements to ensure the policies and procedures are updated, staff is trained and in compliance with the changes.
    • Collaborate with Loan Servicing Managers/Supervisors to evaluate staffing, recruitment and ensure the department meet and follow proper procedures and investor guidelines.
    • Promote positive working relationships across the organization with the highest level of customer service to both internal and external clients.
    • Manage and oversee investor servicing contracts, all sold loans, and repurchase obligations.
    • Periodically review loan reports, file maintenance, modifications/change in terms, escrow administration and processes to ensure appropriate oversight.
    • Develop and implement new ideas, technology, and processes for automating services and tasks to improve efficiencies.
    • Monitor vendor performance and relationships including but not limited to the core technology provider, tax service provider, statement provider, and insurance companies.
    • Keep management apprised of any loan servicing system or compliance issues which could negatively impact the bank.
    • Troubleshoot issues and collaborate with other departments as needed to address, investigate, and resolve loan servicing issues.
    • Manage and/or facilitate loan servicing compliance exams, audits, and compliance-related inquiries, including responding to findings/exceptions.
    • Assess and/or assist with problem resolution.
    • Assist with monthly/quarterly/yearly reporting processes.
    • Train, manage, and coach loan servicing staff.
    • Perform other related duties as assigned.

    Education and Experience Requirements

    4-year college degree (accounting, business, finance, management or related) and/or 5 years relevant experience - or equivalent combination of education & experience

    Supervisory & leadership experience

    Extensive knowledge of loan servicing related systems, software and providers, regulatory and compliance requirements and current related issues, and regulations

    Extensive knowledge with Mortgage & Commercial/Ag investor and participation guidelines and requirements

    Education and Experience Preferences

    5 years leading and managing a loan servicing team

    Experience with Fiserv Premier software


    Opportunity Bank of Montana is an equal opportunity employer. It is the policy of Opportunity Bank to provide equal employment opportunity within the Bank and motivate cooperation toward the goal of hiring and promoting available qualified personnel without regard to their race, gender, color, national origin, sex, age, religion, disability, veteran status, marital status, sexual orientation, or any other legally protected status.


  • 18 Days Ago

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Loan Servicing Specialist
  • Opportunity Bank of Montana
  • Helena, MT FULL_TIME
  • Opportunity Bank of Montana offers careers in banking with a comprehensive training program, work life balance and meaningful commitment to your community. Are you looking for more than just a job? Ar...
  • 23 Days Ago

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Loan servicing representative
  • First Security Bank Missoula
  • Missoula, MT FULL_TIME
  • About The Role Provide clerical and administrative support in loan servicing. Assist in establishing and maintaining loan information on system, apply payments, and monitor progress and pay-off of tho...
  • 3 Days Ago

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Loan Servicing Representative
  • First Security Bank
  • Missoula, MT FULL_TIME
  • About The RoleProvide clerical and administrative support in loan servicing. Assist in establishing and maintaining loan information on system, apply payments, and monitor progress and pay-off of thos...
  • 6 Days Ago

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Servicing Analyst (Loan Specialist) - Onsite
  • Intelliswift Software, Inc.
  • Billings, MT FULL_TIME
  • Job Title: Servicing Analyst (Loan Specialist) Location: Billings, MT 59101 (Onsite) Duration: 12 months Contract Type: W2 only Pay Rate Range: $22.13 • $22.60/Hour Role Mandate: This associate will p...
  • 18 Days Ago

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Loan Servicing Quality Control Specialist
  • Opportunity Bank of Montana
  • Helena, MT FULL_TIME
  • Opportunity Bank of Montana offers careers in banking with a comprehensive training program, work life balance and meaningful commitment to your community. Are you looking for more than just a job? Ar...
  • 20 Days Ago

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Construction Development Manager - Multi Family
  • HCC Construction Consultants & Recruiting Services Inc.
  • Charlotte, NC
  • Seeking Development Manager to manage all phases of the development of Multi Family projects in Charlotte, North Carolin...
  • 3/28/2024 12:00:00 AM

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Mortgage Processor
  • StraussGroup, Inc.
  • Voorhees, NJ
  • Our client, a Fortune 500 Top 5 US Homebuilder, is continuing to grow. As a Mortgage Loan Processor, your customer servi...
  • 3/28/2024 12:00:00 AM

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Inside Sales Specialist - Mortgage Loan Coordinator
  • Top Flite Financial, Inc.
  • Pittsburgh, PA
  • Who should apply? Qualified applicants would be local to the Pittsburgh Metropolitan area as this is an on-site position...
  • 3/27/2024 12:00:00 AM

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Real Estate Transaction Coordinator
  • Eclipse Real Estate Group
  • Tucson, AZ
  • Description We are searching for a transaction coordinator to assist our real estate team. You'll manage all administrat...
  • 3/27/2024 12:00:00 AM

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Commercial Loan Documentation Specialist
  • Lucro Commercial Solutions, LLC
  • Tallahassee, FL
  • Start the new year off right and join a dynamic team of professionals! Who you are: Someone with a loan documentation ba...
  • 3/26/2024 12:00:00 AM

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Mortgage Loan Processor
  • Open House Lending Corporation
  • White Marsh, MD
  • Job Description Job Description As a mortgage processor, you will work directly with our borrowers. Your customer servic...
  • 3/25/2024 12:00:00 AM

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Operations & Sales | Career Changers & Entry Level | Nashville
  • Mortgage Career Exchange
  • Nashville, TN
  • Are you a team player? Goal oriented? Do you have high energy? Are you an Overachiever and Competitive? Amazing opportun...
  • 3/25/2024 12:00:00 AM

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Senor Accountant (Commercial Real Estate)
  • Pinnacus
  • Boca Raton, FL
  • Job Description Job Description A national commercial real estate company is hiring a Senior Accountant to join their te...
  • 3/24/2024 12:00:00 AM

Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place". Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$53,654 to $77,131

Consumer Loan Servicing Supervisor in Longview, TX
A Consumer Loan Servicing Supervisor is a mid-level administrative position in a financial institution, and encompasses many facets of the loan coordination and streamlining the process.
January 01, 2020
Consumer Loan Servicing Supervisor in Chicago, IL
While uncommon, promotion from within makes becoming a Consumer Loan Servicing Supervisor possible with only a high school diploma or equivalent, however, this is rare and many financial institutions require at least an associate’s degree.
February 10, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020