Contact Center Director jobs in Aiken, SC

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director of Nursing- Surgery Center
  • Evans Surgery Center
  • Evans, GA FULL_TIME
  • This position is incentive eligible.


    Introduction

    Want to join a team of daring managers who care without reservations or limits? Our Evans Surgery Center team is looking for a Director of Nursing. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.

    Benefits

    Evans Surgery Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

    • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
    • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
    • Free counseling services and resources for emotional, physical and financial wellbeing
    • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
    • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
    • Family support through fertility and family building benefits with Progyny and adoption assistance.
    • Referral services for child, elder and pet care, home and auto repair, event planning and more
    • Consumer discounts through Abenity and Consumer Discounts
    • Retirement readiness, rollover assistance services and preferred banking partnerships
    • Education assistance (tuition, student loan, certification support, dependent scholarships)
    • Colleague recognition program
    • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
    • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

    Learn more about Employee Benefits

    Note: Eligibility for benefits may vary by location.


    HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Director of Nursing and be a part of the innovation of ideas.

    Job Summary and Qualifications


    What you will do in this role:


    • You will manage and supervise all areas of nursing care
    • Establish and maintain an effective and supportive working relationship with your Administrator
    • You will ensure that the day-to-day operations are conducted in accordance with clinical practice standards and policies of the center
    • Ensure sufficient staffing daily by notifying your team of scheduling changes in a timely manner
    • You will participate in the monitoring and evaluation of nursing care provided
    • Accessible to your staff by providing breaks, ensuring coverage for meal breaks, late cases and staffing shortages
    • Monitor your clinical area to ensure materials are provided for each case in advance
    • You will facilitate effective and efficient transition between surgical procedures
    • You will delegate, coach, mentor and handle conflict resolution with your team
    • Ability to build trust and gain the respect of your team through effective leadership and participation skills

    What qualifications you will need:


    • Minimum (3) years direct RN experience; preferably in an ambulatory surgery center surgical setting
    • Minimum (1) year clinical supervisory experience
    • Active RN license as required by state of employment
    • Valid BCLS Certification upon employment. ***online certification not acceptable
    • ACLS and PALS as required by facility
    • CNOR preferred
    • Bachelors Degree preferred

    Evans SurgeryCenter is located in Evans Georgia and proudly serves the Metro Augusta area. Columbia County is one of the fastestgrowing counties in the state. Our AAAHC accredited center is ranked in the top five Surgery Ventures powered by HCA Healthcare facilities for patient satisfaction scores. We are conveniently located in the heart ofEvans next to the Lady Antebellum Park and Amphitheater. Our staff perform over 250procedures a month in orthopedics, GI, plastics, urology podiatry and generalsurgeries.

    HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


    "Good people beget good people."- Dr. Thomas Frist, Sr.
    HCA Healthcare Co-Founder

    Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a Director of Nursing and help us improve more lives in more ways.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • 25 Days Ago

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Child Care Center Director
  • Big Blue Marble Academy
  • Augusta, GA FULL_TIME
  • Big Blue Marble Academy is searching for a compassionate, self-motivated, detail-oriented candidate for our Center Director position. Our ideal candidate must have strong oral and written communicatio...
  • 1 Month Ago

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Child Care Center Director
  • Big Blue Marble Academy
  • Grovetown, GA FULL_TIME
  • Big Blue Marble Academy is searching for a compassionate, self-motivated, detail-oriented candidate for our Center Director position. Our ideal candidate must have strong oral and written communicatio...
  • 1 Month Ago

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Assistant Director
  • The Sweet Pea Experience Daycare Learning Center
  • Augusta, GA PART_TIME,FULL_TIME
  • Qualifications •Minimum requirement of at least one year of preschool management experience •TCC or CDA required •Must be a team builder, highly organized, and possess excellent customer service/commu...
  • Just Posted

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Social Services/Admissions Director
  • Warrenton Health and Rehab Center
  • Warrenton, GA FULL_TIME
  • Warrenton Health and Rehab Center is seeking a Social Service Director to join our team. We offer competitive pay, great benefits and so much more! Benefits: Blue Cross/Blue Shield Medical Insurance (...
  • 7 Days Ago

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Director of Education - Behavioral Health
  • Lighthouse Care Center of Augusta
  • Augusta, GA FULL_TIME
  • Responsibilities: Director of Education As the Director of Education, you will play a vital role in providing all resident and patients with a safe, structured and therapeutic environment. This full-t...
  • 24 Days Ago

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0 Contact Center Director jobs found in Aiken, SC area

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Licensed Practical Nurse - LPN - Home Health
  • Hiring Now!
  • Graniteville, SC
  • Make a Difference on Your Own Schedule and Terms! Performs nursing functions in accordance with the federal, state, and ...
  • 4/24/2024 12:00:00 AM

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SCVIA Project Manager - 625000
  • Goodwill Sc
  • Columbia, SC
  • SCVIA serves individuals with severe disabilities to achieve independence and self-sufficiency through employment and tr...
  • 4/23/2024 12:00:00 AM

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Lead and Copper Regional Lead-Charlotte,NC
  • Black & Veatch
  • Columbia, SC
  • **Lead and Copper Regional Lead-Charlotte,NC**Date: Mar 27, 2024Location:Charlotte, TX, US USCompany: Black & Veatch Fam...
  • 4/23/2024 12:00:00 AM

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CDL Driver Trainer-Aiken, SC
  • Ancora Education
  • Graniteville, SC
  • We offer an extensive benefits package, including 401(k), after 30 days of full-time employment and 2 weeks of paid time...
  • 4/23/2024 12:00:00 AM

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Economic Development Director 50K to 65K - Direct Hire
  • Express Employment Professionals- Augusta, GA
  • Augusta, GA
  • Job Description Job Description Small City Job Opening Classification Title: Economic Development Director Compensation:...
  • 4/22/2024 12:00:00 AM

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SCRTCC Temporary Grant Project Manager I
  • State of South Carolina
  • Denmark, SC
  • Salary: Depends on Qualifications Location : Bamberg County, SC Job Type: Temporary Grant - Full-Time Job Number: 163011...
  • 4/22/2024 12:00:00 AM

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Sales Representative Hospice
  • PruittHealth
  • Aiken, SC
  • HOSPICE SALES REPRESENTATIVE - Monday to Friday, Salaried, Dayshift Position JOB PURPOSE: A sales professional whose pri...
  • 4/20/2024 12:00:00 AM

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Licensed Practical Nurse - LPN - Home Health
  • Professional Case Management (PCM)
  • Warrenville, SC
  • Make a Difference on Your Own Schedule and Terms! Performs nursing functions in accordance with the federal, state, and ...
  • 4/20/2024 12:00:00 AM

Aiken is the largest city in and the county seat of Aiken County, in the western portion of the state of South Carolina, United States. With Augusta, Georgia, it is one of the two largest cities of the Central Savannah River Area. It is part of the Augusta-Richmond County Metropolitan Statistical Area. Founded in 1835, it was named after William Aiken, the president of the South Carolina Railroad. It became part of Aiken County when the county was formed in 1871 from parts of Orangeburg, Lexington, Edgefield, and Barnwell counties. Aiken is home to the University of South Carolina Aiken. The p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$160,405 to $239,119
Aiken, South Carolina area prices
were up 1.5% from a year ago

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