Contact Center Director jobs in Mount Pleasant, SC

Contact Center Director directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Being a Contact Center Director sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Additionally, Contact Center Director analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Contact Center Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

10 Contact Center Director jobs found in Mount Pleasant, SC area

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Travel Nurse RN - Progressive Care Unit - COVID19 - $1,428 per week
  • NurseFly Travel Nursing
  • Mount Pleasant, SC
  • Contact: Billie Mosley Resource Manager: Elsie Paul OT Rate:Custom Rate LRS Healthcare Job ID #1. ... Direct Deposit - Weekly * 24-Hour Support
  • 3 hours ago

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Travel Nurse RN - Med Surg - $1,518 per week
  • NurseFly Travel Nursing
  • Charleston, SC
  • Centre Pointe Emergency is a new 24/7 free-standing Emergency Department at the corner of ... Direct Deposit - Weekly * 24-Hour Support
  • 3 days ago

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Mortgage Protection Insurance Sales - 100% Work From Home - 75K++
  • The Jessup Agency
  • Charleston, SC
  • ... direct tv, windows, doors, promotion, call center, telemarketing, solar, time share, timeshare ... Contact us today to learn how our partners achieve all this and much more through our focus on ...
  • 4 days ago

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Center Director - Sylvan Learning Center
  • HMJ Enterprises Inc dba Sylvan Learning
  • Summerville, SC
  • We are seeking a Center Director for our Sylvan Learning Center in Summerville, SC to manage the daily operations to provide excellent customer service and academic growth for our students both in ...
  • 4 days ago

Mount Pleasant is a large suburban town in Charleston County, South Carolina, United States. It is the fourth largest municipality and largest town in South Carolina, and for several years was one of the state's fastest-growing areas, doubling in population between 1990 and 2000. The population was 67,843 at the 2010 census,. The estimated population in 2014 was 77,796. At the foot of the Arthur Ravenel Bridge is Patriots Point, a naval and maritime museum, home to the World War II aircraft carrier USS Yorktown, which is now a museum ship. The Ravenel Bridge, an eight-lane highway that was c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$135,989 to $204,106
Mount Pleasant, South Carolina area prices
were up 1.5% from a year ago

Contact Center Director in Arlington, TX
Creates and implements an ongoing strategic plan identifying opportunities for improvement in processes, data sharing, automation, education, and training to continually increase patient satisfaction scores and reduce insurance rejections related to patient data and insurance information.
April 05, 2020
Contact Center Director in Atlanta, GA
Demonstrated understanding of integrating customer needs and insights into processes Track record of success in achieving high-impact business results in a complex and multi-business-line work environment.
February 22, 2020
Contact Center Director in Belmont, CA
Plan and lead regularly scheduled forecast meetings.
December 20, 2019