Contact Center Director jobs in Nashville, TN

Contact Center Director directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Being a Contact Center Director sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Additionally, Contact Center Director analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Contact Center Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

46 Contact Center Director jobs found in Nashville, TN area

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Neuro Ortho RN (PRN III)
  • TriStar Skyline Medical Center
  • Nashville, TN
  • PRN/Per Diem TriStar Skyline Medical Center - Nashville, TN Is your current role providing you the ... The RN is responsible to the Nursing Director/Charge Nurse for the delivery of quality patient care ...
  • 2 days ago

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Business Development Director
  • LPC Healthcare Recruiting Solutions Inc
  • Mount Juliet, TN
  • ... in marketing contact system as directed by the Executive Director. · Report status of all ... center luncheons, senior housing "trade shows," "health fairs," etc. · Secure deposits from ...
  • 3 days ago

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Business Development Director
  • LPC Healthcare Recruiting Solutions Inc
  • Franklin, TN
  • ... in marketing contact system as directed by the Executive Director. · Report status of all ... center luncheons, senior housing "trade shows," "health fairs," etc. · Secure deposits from ...
  • 3 days ago

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Operating Room Nurse - RN PRN
  • TriStar Summit Medical Center
  • Hermitage, TN
  • PRN/Per Diem TriStar Summit Medical Center Operating Room - Registered Nurse - PRN - Tier 3, 8 or ... Position Summary: The Registered Nurse performs direct patient care within the scope of the ...
  • 3 days ago

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Registered Nurse PRN
  • TriStar Summit Medical Center
  • Hermitage, TN
  • PRN SCHEDULE: PRN/Per Diem TriStar Summit Medical Center Registered Nurse Medical Surgical ... Position Summary: The Registered Nurse performs direct patient care within the scope of the ...
  • 3 days ago

Nashville is the capital and most populous city of the U.S. state of Tennessee. The city is the county seat of Davidson County and is located on the Cumberland River. The city's population ranks 24th in the U.S. According to 2017 estimates from the U.S. Census Bureau, the total consolidated city-county population stood at 691,243. The "balance" population, which excludes semi-independent municipalities within Davidson County, was 667,560 in 2017. Located in northern Middle Tennessee, Nashville is the main core of the largest metropolitan area in Tennessee. The 2017 population of the entire 14-...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$131,995 to $198,111
Nashville, Tennessee area prices
were up 1.3% from a year ago

Contact Center Director in Arlington, TX
Creates and implements an ongoing strategic plan identifying opportunities for improvement in processes, data sharing, automation, education, and training to continually increase patient satisfaction scores and reduce insurance rejections related to patient data and insurance information.
January 10, 2020
Contact Center Director in Atlanta, GA
Demonstrated understanding of integrating customer needs and insights into processes Track record of success in achieving high-impact business results in a complex and multi-business-line work environment.
February 11, 2020
Contact Center Director in Belmont, CA
Lead and inspire the sales organization to achieve quarterly and annual revenue growth targets by establishing sales goals and monitoring their achievement.
September 26, 2019