Contact Center Director jobs in New Orleans, LA

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

S
Assistant Director of Nursing (ADON) - St. Anthony Community Care Center
  • St. Anthony Community Care Center
  • Metairie, LA FULL_TIME
  • Are you ready to join an organization that has a reputation for outstanding leadership, innovation, and industry expertise. Our employees use their creativity and talent to invent new solutions, meet demands, and offer the most effective services available in our industry.

    St. Anthony Community Care Center is seeking an Assistant Director of Nursing (RN Preferred) !

    CommCare Corporation invites you to become a part of an innovative team and one of the fastest-growing Retirement Living, Home Health and Hospice Companies that spans across Louisiana and Mississippi with over 2,000 healthcare professionals!

    CommCare Corporation’ s mission is to be an innovative leader in the development and delivery of quality health care services, and to be committed to a learning environment that attracts and develops dedicated care givers.

    Essential Responsibilities:

    • Assist in the management of the Nursing Department with high professional and personal standards
    • Plan, organize, coordinate and direct all the nursing functions for all nursing personnel to ensure that the highest degree of quality care is maintained at all times in a cost effective manner
    • Exercises administrative authority, responsibility and accountability for nursing service objectives, policies and procedures, nursing functions and activities, nursing care, and the nursing staff and their training and any other tasks or responsibilities assigned.

    Qualifications:

    • Must hold a Nursing license in the state of Louisiana (RN Preferred)
    • Minimum of two (2) years in long term care or post-acute care
    • Demonstrated leadership and managerial ability

    We are committed to giving our employees only the very best, providing not only competitive salaries and wages, but also a large selection of benefits.

    “All offers of employment are subject to the completion of a satisfactory background check and reference check and eligibility for the participation in Medicare and Medicaid programs.”

    CommCare Corporation is an Equal Opportunity-Affirmative Action Employer

    cc119

    Job Type: Full-time

    Pay: $90,000.00 - $95,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday

    License/Certification:

    • RN or LPN License (Required)

    Ability to Relocate:

    • Metairie, LA 70003: Relocate before starting work (Required)

    Work Location: In person

  • 15 Days Ago

L
Executive Director
  • Louisiana Fair Housing Action Center
  • Orleans, LA FULL_TIME
  • The Louisiana Fair Housing Action Center (LaFHAC) seeks an exceptional leader with significant management experience, as well as civil rights and legal expertise. The Executive Director is LaFHAC’s ch...
  • 24 Days Ago

T
Associate Director, Center for Academic Equity
  • Tulane University
  • New Orleans, LA FULL_TIME
  • The Associate Director(AD) of the Center for Academic Equity (CAE) will plan and implement programs and activities designed to promote the academic success of students of color, first generation colle...
  • 26 Days Ago

R
Public Relations Director
  • Riverside Medical Center
  • Franklinton, LA FULL_TIME
  • The Public Relations Director is responsible for the hospital's public relations, marketing, and outreach programs including the development of strategy and execution of tactics, for the hospital'sser...
  • 11 Days Ago

C
Resident Activity Director
  • Colonial Oaks Living Center
  • Metairie, LA FULL_TIME
  • Are you ready to make a difference in your career & in the lives of others? COME JOIN OUR TEAM! We're currently hiring for Resident Activity Director, at Colonial Oaks Living Center, in Metairie, righ...
  • 13 Days Ago

T
Associate Director for Administration, Tulane Cancer Center
  • Tulane University
  • Orleans, LA FULL_TIME
  • The Associate Director for Administration (ADA) at Tulane Cancer Center (TCC) is an essential member of the senior leadership team responsible for the development, execution, and oversight of programm...
  • 18 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Director jobs found in New Orleans, LA area

O
RN Supervisor - Operations Coordinator - Post Op Surgical Services/Ortho
  • Ochsner Health
  • New Orleans, LA
  • Job Description We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our comm...
  • 3/28/2024 12:00:00 AM

O
Advanced Practice Provider- Urology
  • Ochsner Health System
  • New Orleans, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 3/28/2024 12:00:00 AM

P
Sr Director Community Impact (REMOTE)
  • PosiGen
  • New Orleans, LA
  • Join the Solar For All Revolution! PosiGen is a public benefit corporation providing solar and energy efficiency solutio...
  • 3/28/2024 12:00:00 AM

O
Advanced Practice Provider- ENT
  • Ochsner Health System
  • New Orleans, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 3/27/2024 12:00:00 AM

O
Advanced Practice Provider- ENT
  • Ochsner Health
  • New Orleans, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 3/27/2024 12:00:00 AM

T
Associate Director, Multicultural Affairs
  • Tulane University Staff
  • New Orleans, LA
  • Reporting to the Director for the Office of Multicultural Affairs, the success of BIPOC undergraduate & graduate student...
  • 3/27/2024 12:00:00 AM

S
Assistant General Manager
  • Sonesta International Hotels Corporation
  • New Orleans, LA
  • Job Description Summary Sonesta ES Suites New Orleans is looking for an Assistant General Manager (AGM). The AGM will wo...
  • 3/27/2024 12:00:00 AM

U
Practice Transformation Lead - Reproductive Healthcare - Remote in South East
  • Upstream USA
  • Organizational Summary Upstream USA is a fast-growing, national nonprofit committed to ensuring that equitable, patient-...
  • 3/24/2024 12:00:00 AM

New Orleans (/ɔːrˈliːnz, ˈɔːrl(i)ənz/, locally /ˈɔːrlənz/; French: La Nouvelle-Orléans [la nuvɛlɔʁleɑ̃] (listen)) is a consolidated city-parish located along the Mississippi River in the southeastern region of the U.S. state of Louisiana. With an estimated population of 393,292 in 2017, it is the most populous city in Louisiana. A major port, New Orleans is considered an economic and commercial hub for the broader Gulf Coast region of the United States. New Orleans is world-renowned for its distinct music, Creole cuisine, unique dialect, and its annual celebrations and festivals, most notably ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$169,651 to $252,898
New Orleans, Louisiana area prices
were up 1.2% from a year ago

Contact Center Director in New Brunswick, NJ
Training support, course schedules, registration, and driving directions to ABB training centers.
December 27, 2019
Contact Center Director in Dayton, OH
Donna Frithsen VP of Institutional Advancement Executive Director, Purchase College Foundation.
December 17, 2019
Contact Center Director in Madison, WI
When customers call a business on the phone for support, the call center is where they land.
January 06, 2020