Contact Center Quality Analyst jobs in the United States

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

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QC Analyst I
  • Yoh Staffing Solutions
  • Vacaville, CA
  • Yoh Scientific is currently seeking a QC Analyst I for one of our top pharmaceutical clients ... Click here to contact us if you are an individual with a disability and require accommodation in ...
  • 21 hours ago

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Manager Compensation
  • Guitar Center
  • Westlake Village, CA
  • Initiate programs and policies to protect and improve the quality of compensation data, manage the ... Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center ...
  • 3 days ago

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Warehouse Manager- AV Integration
  • Guitar Center
  • San Jose, CA
  • ... ensuring quality standards are met at every turn. The ideal candidate is exceptionally detail ... Previous experience working with Inventory Analysis required * Intermediate knowledge of warehouse ...
  • 3 days ago

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RN - Care Manager
  • CHI Franciscan St. Joseph Medical Center
  • Tacoma, WA
  • Our mission is to deliver high quality care that meets our patients' medical needs while providing ... Incumbents will use professional judgment, independent analysis and critical-thinking skills to ...
  • 4 days ago

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CNA - Flexible Staffing Pool
  • St Johns Regional Medical Center
  • Oxnard, CA
  • John's Regional Medical Center, located in Oxnard, California is a recipient of the Distinguished ... John's Regional is a member of Dignity Health Central Coast, an integrated network of top quality ...
  • 4 days ago

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Call Center General Manager
  • AnswerNet
  • Stockton, CA
  • ... of contact for communication and complaints · Review and process billing for site · Manage ... Dedication to the quality of operations * Analytical with information files * Strong verbal and ...
  • 4 days ago

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RN - Clinical and Quality Improvement Coordinator
  • Kedren Community Health Center
  • Los Angeles, CA
  • ... Health Center (FQHC) community health setting. The primary role will be the assurance of the ... This will include the collection, management and analysis of quality data and the preparation of ...
  • 5 days ago

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Food Service Worker PRN
  • Rose Medical Center
  • Denver, CO
  • ... Analytics, one of six hospitals recognized nationwide for Outstanding Nursing Quality by the ... position, contact Marty Steinke, Manager of Food & Nutrition Services at Rose Medical Center
  • 5 days ago

Income Estimation for Contact Center Quality Analyst jobs
$40,079 to $55,564