Contact Center Quality Analyst jobs in Bakersfield, CA
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst jobs
Database Analyst
- Sierra View Medical Center
-
Porterville, CA
FULL_TIME
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Database Analyst - Full Time
- Shift: 8A – 4:30P
POSITION SUMMARY:- Reporting to the Data Manager, the Database Analyst works closely within and across Sierra View Medical Center's (SVMC) Clinical, Ancillary, Financial and IT Departments to identify, design and implement new functionality and enhancements to meet evolving business and reporting needs.
- The Database Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems reports in support of core organizational functions and business processes. The position requires significant capacity to manage multiple competing objectives and to communicate complex technical information in understandable terms to management and end user personnel of Sierra View Medical Center.
Education/License/Certification:- Bachelor’s Degree in Information Systems, Computer Science, or a Information Systems, Business or Healthcare Administration highly preferred.
Experience/Skills:- Should have a minimum of 6 years’ of broadly based, progressive experience for computer selection of clinical, financial, business, and decision support systems and implementation of healthcare database and support systems. Extensive experience in complex, cross departmental projects involving multiple platforms.
- Expert knowledge of the Meditech application database design and MAGIC programming and knowledge of Meditech HIS systems is preferred. This includes any system platform(s) which application(s) may reside on including but not limited to: Client/Server, M-AT, Windows '9X, NT, XP, etc.The individual should have more than cursory experience with MS SQL Server program. The incumbent should also have experience with MS SQL Server program development and testing techniques and have the ability to develop Meditech "add-on" applications using MS Access, Visual Basic, Java, C and Magic.
- Just Posted
Quality Control and Clinic Compliance Manager
- Sequoia Family Medical Center
-
Porterville, CA
FULL_TIME
- Job Title: Quality Control and Clinic Compliance Manager Job Summary: Under the direct supervision of the Chief Financial Officer, the Quality Control and Clinic Compliance Manager manages all clinic ...
- 6 Days Ago
Center Manager/Managing Behavior Analyst (Sign-On Bonus!)
- Autism Spectrum Therapies
-
Bakersfield, CA
OTHER
- Overview AST is searching for a Managing Behavior Analyst/Center Manager in the Bakersfield, CA area! We are offering a $6,000 sign-on bonus! Autism Spectrum Therapies (autismtherapies.com), one of th...
- 16 Days Ago
Supervisor | Center Setting | BCBA: Behavior Analyst
- Behavior Frontiers
-
Bakersfield, CA
FULL_TIME
- Behavior Frontiers is looking for a Clinical Supervisor for our growing Bakersfield Center! Pay Rate: $82,000 - $87,000 Behavior Frontiers Raising the mark of excellence in ABA treatment and autism ca...
- 1 Month Ago
RN Skilled Nursing Facility Lake Isabella, CA
- Quality Clinicians
-
Isabella, CA
FULL_TIME
- We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $1068.04-$2068.04/week Multiple shift openings Job Description/Responsibi...
- 9 Days Ago
Clinic Manager
- Quality Clinicians Staffing
-
Delano, CA
FULL_TIME
- We are seeking an ambitious, operationally focused, and results-driven leader for the position of Clinic Manager. In this role, you will oversee the clinical, regulatory, and operational functions of ...
- 7 Days Ago
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0 Contact Center Quality Analyst jobs found in Bakersfield, CA area
About Bakersfield, California
Bakersfield is a city in and the county seat of Kern County, California, United States. It covers about 151 sq mi (390 km2) near the southern end of the San Joaquin Valley and the Central Valley region. Bakersfield's population is around 380,000, making it the 9th-most populous city in California and the 52nd-most populous city in the nation. The Bakersfield–Delano Metropolitan Statistical Area, which includes all of Kern County, had a 2010 census population of 839,631, making it the 62nd-largest metropolitan area in the United States. The more built-up urban area that includes Bakersfield and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$47,194 to $65,431
Bakersfield, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago