Contact Center Quality Analyst jobs in Champaign, IL
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst jobs
- Stratosphere Quality
-
DANVILLE, IL
FULL_TIME
-
Summary of Responsibilities
Join the Stratosphere Quality Team!
Stratosphere Quality cultivates a positive organizational work environment, where employees are compelled to perform their best.
Our team enjoys rewarding and meaningful work in a wide range of manufacturing work environments.
Begin a rewarding career today and envision yourself at work with Stratosphere Quality.
Rate of Pay: $17.00/hour
Quality Inspector Job Summary
Quality Inspectors perform various sorting, inspection, production, and data capture. Quality Inspectors work in partnership with our customers to contain and improve quality issues the most efficient way possible. Quality Inspectors work in manufacturing plants, warehouses or other locations where our customers parts are being produced or stored. The location may vary day to day depending on the needs of our customers. Stratosphere Quality teams work collectively to ensure that we are responsive, accountable, and accurate in all aspects of our work. It’s important and our people are key to our continued success. Stratosphere Quality’s vision is to be the Leading Global Provider of Premium Inspection and Quality Assurance Services.
Quality Inspector Job Responsibilities & Duties
- Performs various sorting, inspection, production, and data entry
- Reads and follows work instructions, work rules and directions
- Maintains organization and cleanliness of work area
- Uses inspection, measuring and test equipment as required
- Completes required training classes
- Follows all employee policies and other duties as assigned
Quality Inspector Job Qualifications & Skills
- Valid Driver's License preferred
- Flexibility and adaptability
- Positive attitude and self-motivated
- Detail orientated
We create an atmosphere where we recognize the individual, work together to solve problems, and foster an environment for employee growth.
Top 10 Reasons to work for Stratosphere Quality:
Free Training
No Experience Necessary!
Vacation Time
Start accruing PTO on Day One
Benefits
Medical Benefits, Life Insurance, & 401k
Advancement Opportunities
After just 90 days of Employment
Referral Program
Earn $200 per referral!
SQ Rocs and President's Club
Be rewarded for your hard work
Shutdown Savings
Save wages for a rainy day
Reimbursement Program
New Equipment On Us!
New Tech
Learn and Work with our newest Technology Platforms
Travel Opportunities
Customer sites from coast to coast
- 3 Days Ago
- Universtiy of Illinois Urbana-Champaign
-
Champaign, IL
FULL_TIME
- Data Coordinator and Analyst - The Career Center Job Summary Reporting to the Associate Director for Professional Connections and Assessment at The Career Center, play a lead role in collecting, analy...
- 1 Month Ago
- Universtiy of Illinois Urbana-Champaign
-
Urbana, IL
FULL_TIME
- Business Analyst The National Center for Supercomputing Applications The National Center for Supercomputing Applications (NCSA) at the University of Illinois at Urbana-Champaign provides supercomputin...
- 15 Days Ago
- Contact Government Services, LLC
-
Urbana, IL
FULL_TIME
- Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the cal...
- 24 Days Ago
- Contact Government Services, LLC
-
Urbana, IL
FULL_TIME
- Clerical Worker Employment Type: Full-Time, Entry Department: Administrative CGS is seeking a dedicated clerical worker to join a fast-paced and hard-working team to assist with any legal accounts. As...
- 24 Days Ago
- Contact Government Services, LLC
-
Urbana, IL
FULL_TIME
- Data Specialist Employment Type: Full-Time, Mid-Level Department: Data Science As a Data Specialist for CGS you will help our government client in processing data using LAW. The ideal candidate will r...
- 24 Days Ago
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- Champaign, IL
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0 Contact Center Quality Analyst jobs found in Champaign, IL area
- CARLE
-
Urbana, IL
- The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
- 4/19/2024 12:00:00 AM
- Carle
-
Urbana, IL
- Image Data Analyst - Research + Department: Research + Entity: Champaign-Urbana Service Area + Job Category: Research + ...
- 4/18/2024 12:00:00 AM
- CARLE
-
Urbana, IL
- The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
- 4/18/2024 12:00:00 AM
- CARLE
-
Urbana, IL
- The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
- 4/18/2024 12:00:00 AM
- CARLE
-
Urbana, IL
- The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
- 4/18/2024 12:00:00 AM
- Urbana Park District
-
Urbana, IL
- Pay: Starting at $14-$14.50/hour, 15-20 hours/week up to $40 hours/week Dates: Year-Round and Seasonal General: This pos...
- 4/18/2024 12:00:00 AM
- Carle Health
-
Urbana, IL
- ** Job Details** **Patient Service Representative** **Department:** Infectious Disease - CWP **Usual Schedule:** Monday,...
- 4/18/2024 12:00:00 AM
- Sherwin-Williams
-
Champaign, IL
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
- 3/27/2024 12:00:00 AM
About Champaign, Illinois
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