Contact Center Quality Analyst jobs in Harrisburg, PA

FOIA Analyst

Employment Type: Full Time, Mid-Level

Department: Information Technology

CGS is seeking a FOIA Consultant to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in processing FOIA requests, creating FOIA correspondence, and communicating negotiations, among additional relevant tasks. 

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

- Receive, review, and analyze new and backlogged Freedom of Information Act (FOIA) requests.

- Intake incoming requests and prepare FOIA request folders.

- Enter request data in the FOIA tracking database.

- Draft response letters and other FOIA correspondence.

- Communicate and initiate negotiations with requesters, FOIA staff, sponsors (or regulated industry representatives), and contractors pertaining to records requested and associated information to be released.

- Serve as a liaison with requesters, and on rare occasions, other agencies and appellants, regarding records that may involve more than one (1) agency component/office.

- Coordinate searches for responsive documents and identify duplicate records.

- Review program records for responsiveness and offer release determinations.

- Ensure released materials do not contain information exempted under the applicable exemptions.

Qualifications:

- Three (3) years of experience processing Freedom of Information Act (FOIA) requests.

- Demonstrated experience and knowledge of FOIA rules and regulations; specifically applying exemptions b(4), b(5), and b(6).

- Experience redacting records with trade secrets and confidential commercial information.

- Ability to read, write, speak, and understand English.

- Ability to work independently.

- Excellent oral and written communication skills.

- Ability to obtain a government security clearance.

Ideally, you will also have:

- Prior federal government experience is valued.

- Experience with FOIA tools like FOIA EXPRESS.

- Experience using SecureRelease.

- Active security clearance preferred.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

- Health, Dental, and Vision

- Life Insurance

- 401k

- Flexible Spending Account (Health, Dependent Care, and Commuter)

- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: info@cgsfederal.com