Contact Center Quality Analyst jobs in High Point, NC

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Q
Quality Plus Manager
  • Quality Plus/GOGAS owned by Quality Oil Company
  • Asheboro, NC FULL_TIME
  • Duties include but are not limited to, daily paper work and bank deposits, hiring and training of all staff, inventory ordering, control, and stocking, cleanliness of inside and outside of property including sales room, bathrooms, vending areas, pumps, concrete pads, etc., ensuring that all trash is taken out in a quick and effective manner, and landscaping duties.

    Good managerial skills, steady work history, basic computer skills and excellent customer service skills are required.

    Requirements:

    • Must be able to lift 30 pounds
    • Must be able to sit, stand, walk, climb steps, bend, twist, reach, stoop, and squat
    • Must be computer literate and familiar with basic operating systems
    • Must be able to perform repetitive work
    • Must have excellent customer service
    • Must have a strong attention to detail
    • Must have a valid Drivers License.

    Please apply online at https://qualityoilnc.com/careers/

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • 2 years

    Weekly day range:

    • Weekends as needed

    Work Location: In person

  • Just Posted

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Real-Time Crime Center Crime Analyst
  • City of High Point
  • High Point, NC FULL_TIME
  • Under the general supervision of the Real Time Crime Center Supervisor, performs fast paced technical work conducting open-source internet investigations to include social media. Manages multiple data...
  • 26 Days Ago

M
Center Human Resource Manager
  • Meridian Center
  • High Point, NC FULL_TIME
  • Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how ca...
  • 21 Days Ago

Q
!!!!!Lube and tire tech hiring now!!!!!
  • Quality tire & automotive, inc.
  • Thomasville, NC FULL_TIME
  • looking for someone to do tires, oil changes, flat repairs, inspections etc... we are open 6 days a week Saturdays are a must with a day off during the weekif you have inspection license will pay more...
  • 15 Days Ago

Q
Service Manager Needed - Winston Salem
  • Quality Oil Company, LLC
  • Thomasville, NC FULL_TIME
  • Job Requirements: Prior experience with fuel oil, propane, and customer service is a plus: Prior supervisory experience Customer service oriented Excellent communication skills – both verbal and writt...
  • 8 Days Ago

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Quality Technician
  • PACKRITE LLC
  • High Point, NC OTHER
  • Job Details Job Location: High Point - High Point, NC Salary Range: Undisclosed DescriptionSUMMARY/OBJECTIVE The Quality Technician is primarily responsible for working with the QA and Production empl...
  • 4 Days Ago

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0 Contact Center Quality Analyst jobs found in High Point, NC area

High Point is a city located in the Piedmont Triad region of the state of North Carolina. Most of the city is located in Guilford County, with portions spilling into neighboring Randolph, Davidson, and Forsyth counties. High Point is North Carolina's only city that extends into four counties. As of the 2010 census the city had a total population of 104,371, with an estimated population of 108,629 in 2014. High Point is currently the ninth-largest municipality in North Carolina, and the 259th largest city in America. High Point is known for its furniture, textiles, and bus manufacturing. The ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$42,212 to $58,524
High Point, North Carolina area prices
were up 1.5% from a year ago