Contact Center Quality Analyst jobs in Johnstown, PA

The Home Care Quality Analyst RN combines clinical skills with computer expertise when analyzing, entering, and reporting Quality data. This role supports home care providers and staff in utilizing technology and data to improve the quality, efficiency, and safety of patient care in the home care settings through electronic documentation and reporting. This position is also responsible for coordinating Quality Assurance/Performance Improvement activities for Hospice and provides direction and education regarding patient care issues and documentation issues in terms of application of Hospice and Home Care regulatory and quality standards. This position is also responsible for initial and ongoing assessment, interventions, evaluation and care
plan implementation for Hospice patients. Minimum 3 years’ experience in a clinical setting required. Valid PA RN license required. CPR certification required. Valid Driver’s License and proof of insurance are required. Motor Vehicle Record checks will be performed upon hire, in addition to annually thereafter.

CSSMCW has been providing patient-centered care for the community since 1906. That’s more than 115 years of experienced and compassionate staff serving our patients with the highest level of quality care and customer service. A great place to work, our growing community hospital features state-of-the-art technology, consistently receives excellent safety and quality scores, and promotes a strong team environment.

Chan Soon-Shiong Medical Center of Windber, one of only 455 hospitals in the country with a 5-star rating on Care Compare, is currently seeking the following positions. If interested in applying to any position listed below, please submit your resume by mail, fax, or e-mail and express your area of interest. Email attachments should be in the format of a PDF or Microsoft Word Document. CSSMCW is an equal opportunity employer.

Chan Soon-Shiong Medical Center at Windber
Attn: Human Resources
600 Somerset Avenue
Windber, PA 15963

Fax: 814-467-3453

Email: CSSMCWapps@windbercare.org

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