Contact Center Quality Analyst jobs in New London, CT
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst jobs
- Charter Oak Federal Credit Union
-
Waterford, CT
FULL_TIME
-
CONTACT CENTER- MEMBER SERVICE REPRESENTATIVE- HYBRID
Be a part of the Charter Oak Federal Credit Union Team!
The Credit Union is looking to hire a Contact Center Member Service Representative.
A Contact Center Member Service Representative is responsible for providing outstanding member service while answering questions, solving problems, and providing solutions via the telephone, online and email.
Prior Contact Center or banking experience is required. Successful candidate must possess excellent communication and interpersonal skills. The ability to work in a fast-paced team environment is essential.
The Hybrid work schedule requires a minimum of 1 day per week in the office.
Equal Opportunity Employer Veterans/Disabled
- Just Posted
- Charter Oak Federal Credit Union
-
Waterford, CT
FULL_TIME
- CONTACT CENTER- MEMBER SERVICE REPRESENTATIVEBe a part of the Charter Oak Federal Credit Union Team!The Credit Union is hiring for a Contact Center Member Service Representatives. Contact Center Membe...
- 19 Days Ago
- Defender Industries, Inc.
-
Waterford, CT
FULL_TIME
- Do you have passion for Boating along with the ability to speak French. Defender Industries is looking for you. Defender is a marine outfitter located in Waterford, CT, in business for 84 years. Our M...
- 12 Days Ago
- WATERFORD COUNTRY SCHOOL INCORPORATED
-
Quaker, CT
OTHER
- Job Details Job Location: Main Campus Quaker Hill - Quaker Hill, CT Position Type: Part Time Education Level: High School Salary Range: $18.03 - $18.03 Hourly Travel Percentage: Road Warrior Job Shift...
- 13 Days Ago
- General Dynamics Corporation
-
Groton, CT
FULL_TIME
- Job DetailsResponsibilities for this Position Supplier Quality Control Analyst Senior (D.C Fabricators / Florence, NJ)US-CT-GrotonJob ID: 2024-11947Type: Full-Time# of Openings: 1Category: Business Su...
- 2 Days Ago
- Quality Homemakers
-
Ledyard, CT
FULL_TIME
- QHM Homecare Caregiver Recruitment is looking to hire a PCA Caregiver for an elderly client in Gales Ferry, CT Saturday & Sunday - 8am-3pm Our PCAs (Personal Care Assistant) can provide companionship ...
- 11 Days Ago
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- New London, CT
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0 Contact Center Quality Analyst jobs found in New London, CT area
- Creative Financial Staffing
-
Westbrook, CT
- Inventory Analyst Why THIS Inventory Analyst Opportunity? Fourth generation family-owned organization that has been arou...
- 4/20/2024 12:00:00 AM
- Hiring Now!
-
Stafford, CT
- Supplemental Health Care is seeking a travel nurse RN Psychiatric for a travel nursing job in Stafford, Connecticut. Job...
- 4/20/2024 12:00:00 AM
- Creative Financial Staffing
-
Tolland, CT
- Entry Level Accounting Role Calling all May 2023 grads! Are you looking for your first position out of college? One of C...
- 4/18/2024 12:00:00 AM
- Guilford Savings Bank
-
Old Saybrook, CT
- Job Description Job Description POSITION DESCRIPTION: Responsible for developing and maintaining strong and profitable r...
- 4/17/2024 12:00:00 AM
- Genpact LTD
-
Fishers Island, NY
- With a startup spirit and 115,000 curious and courageous minds, we have the expertise to go deep with the world's bigges...
- 4/17/2024 12:00:00 AM
- Hiring Now!
-
Windham, CT
- Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Windham, Connecticut. Job De...
- 4/17/2024 12:00:00 AM
- Hiring Now!
-
Manchester, CT
- Supplemental Health Care is seeking a travel nurse RN Clinic for a travel nursing job in Manchester, Connecticut. Job De...
- 4/17/2024 12:00:00 AM
- Nesco Resource, LLC
-
New Haven, CT
- Overview Programmer Analyst design and develop system solutions to business needs, using senior-level tools and techniqu...
- 4/16/2024 12:00:00 AM
About New London, Connecticut
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