Contact Center Quality Analyst jobs in Norwich, CT

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Analyst
  • TechTrueUP
  • West Greenwich, RI CONTRACTOR
  • Responsibilities Include the Following:

    Provide Quality oversight to ensure that operations products are manufactured, tested, stored, and distributed according to current applicable regulations.

    Ensure that facilities, equipment, materials, organization, processes, procedures and products follow cGMP practices and other applicable regulations.

    Performs review and approval of cGMP processes, procedures, documents and records. Review logbooks, batch records, attachments, work orders, and other GMP documentation.

    Ensure that deviations from established procedures are documented per procedures.

    Ensure that production records and testing results are complete, accurate, and documented according to written procedures and cGMP requirements.

    Alert management of quality, compliance, supply and safety risks.

    Complete required assigned training to permit execution of required tasks.

    Preferred Qualifications:

    Bachelor’s Degree & 4 year of Quality/Manufacturing experience

    cGMP Experience

    Excellent written and verbal communication skills

    Basic Qualifications

    -High school/GED 4 years [Job Code Discipline and/OR Sub-Discipline] wOR k experience OR ?-Associate 2 years [Job Code Discipline and/OR Sub-Discipline] wOR k experience OR ?-Bachelor 6 months [Job Code Discipline and/OR Sub-Discipline] wOR k experience?-Master  ?

    Top 3 Must Have Skill Sets:

    4 years of experience required in Quality Assurance - Biotech preferred but not necessary.

    Batch Record Review

    Good Manufacturing Practices

    Day to Day Responsibilities:

    Review executed batch records

    Perform quality oversight of manufacturing

    Help with comments, good documentation practices

    Work within team environment of quality professionals

    Job Type: Contract

    Pay: $28.00 - $34.00 per hour

    Expected hours: 40 per week

    Experience level:

    • 3 years

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • Weekends as needed

    Experience:

    • batch records: 1 year (Required)

    Ability to Relocate:

    • West Greenwich, RI: Relocate before starting work (Required)

    Work Location: In person

  • 5 Days Ago

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PCA Caregiver Wednesdays 12:30pm-4:30pm, Brooklyn, CT
  • Quality Homemakers
  • Brooklyn, CT FULL_TIME
  • QHM Homecare Caregiver Recruitment is looking to hire a PCA Caregiver for an elderly client in Brooklyn, CT Wednesdays - 12:30pm-4:30pm Our PCAs (Personal Care Assistant) can provide companionship and...
  • 6 Days Ago

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PCA Caregiver Mon, Tues, 4pm-8pm, Moosup, CT
  • Quality Homemakers
  • Plainfield, CT FULL_TIME
  • QHM Homecare Caregiver Recruitment is looking to hire a PCA Caregiver for an elderly client in Moosup, CT. Monday & Tuedays - 4pm-8pm Our PCAs (Personal Care Assistant) can provide companionship and h...
  • 10 Days Ago

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PCA Caregiver Tues, Wed 9am-1pm, Lisbon, CT
  • Quality Homemakers
  • Lisbon, CT FULL_TIME
  • QHM Homecare Caregiver Recruitment is looking to hire a PCA Caregiver for an elderly client in Lisbon, CT Tuesday and Wednesday - 9am-1pm Our PCAs (Personal Care Assistant) can provide companionship a...
  • 10 Days Ago

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PCA Caregiver Promfret, CT
  • Quality Homemakers
  • Pomfret, CT FULL_TIME
  • QHM Homecare Caregiver Recruitment is looking to hire a PCA Caregiver for an elderly client in Pomfret, CT Friday & Saturday- 9pm-9am Sunday- 9pm-7am Our PCAs (Personal Care Assistant) can provide com...
  • Just Posted

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PCA Caregiver Sat & Sun 8am-1pm Windham, CT
  • Quality Homemakers
  • Sterling, CT PART_TIME
  • QHM Homecare Caregiver Recruitment is looking to hire a PCA Caregiver for an elderly client in Windham, CT Saturday & Sunday 8am-1pm Our PCAs (Personal Care Assistant) can provide companionship and ho...
  • 4 Days Ago

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0 Contact Center Quality Analyst jobs found in Norwich, CT area

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Travel Physical Therapist - $1,958 per week
  • PRN Healthcare
  • Norwich, CT
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Norwich, Connecticut. Job Descriptio...
  • 4/16/2024 12:00:00 AM

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Travel Nurse RN - Psychiatric - $2,002 per week
  • Hiring Now!
  • Stafford, CT
  • Supplemental Health Care is seeking a travel nurse RN Psychiatric for a travel nursing job in Stafford, Connecticut. Job...
  • 4/15/2024 12:00:00 AM

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Travel Nurse RN - ED - Emergency Department - $2,098 per week
  • Hiring Now!
  • Windham, CT
  • Supplemental Health Care is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Windham, Con...
  • 4/14/2024 12:00:00 AM

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Travel Nurse RN - Clinic - $1,688 per week
  • Hiring Now!
  • Essex, CT
  • Supplemental Health Care is seeking a travel nurse RN Clinic for a travel nursing job in Essex, Connecticut. Job Descrip...
  • 4/14/2024 12:00:00 AM

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Travel Nurse RN - PCU - Progressive Care Unit - $2,096 per week
  • Hiring Now!
  • Norwich, CT
  • Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Norwich, C...
  • 4/12/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $2,062 per week
  • Hiring Now!
  • Windham, CT
  • Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Windham, Connecticut. Job De...
  • 4/12/2024 12:00:00 AM

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Sr. Principal Consultant, MuleSoft Delivery
  • Genpact LTD
  • Fishers Island, NY
  • With a startup spirit and 115,000 curious and courageous minds, we have the expertise to go deep with the world's bigges...
  • 4/12/2024 12:00:00 AM

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Commercial Loan Officer
  • Guilford Savings Bank
  • Old Saybrook, CT
  • Job Description Job Description POSITION DESCRIPTION: Responsible for developing and maintaining strong and profitable r...
  • 4/12/2024 12:00:00 AM

Norwich, known as 'The Rose of New England,' is a city in New London County, Connecticut, United States. The population was 40,493 at the 2010 United States Census. Three rivers, the Yantic, the Shetucket, and the Quinebaug, flow into the city and form its harbor, from which the Thames River flows south to Long Island Sound. According to the United States Census Bureau, the city has a total area of 29.5 square miles (76.4 km2), of which 28.3 sq mi (73.4 km2) is land and 1.2 sq mi (3.0 km2) (3.87%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$47,505 to $65,863
Norwich, Connecticut area prices
were up 1.7% from a year ago