Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Peebles 1st Shift Floating Cleaner
Benefits Include:
As a floating cleaner, you work closely with management and is the first line of defense in ensuring a smooth experience for the client and the team. A floating cleaner will be the one individual assigned to cover shortages in any building needed and assist in training new team members. In this position you will gain experience in various buildings and positions for the potential to be considered for a larger role.
We are disrupting the industry by utilizing innovation and execution. We invest in our team members both personally and professionally for growth, all while having fun. Working as a team is what makes us successful and keeps our staff and clients happy.
NO experience required; we provide paid training. If you are someone looking to grow, career advancement opportunities are available. No ceiling to one’s growth potential as the company continues to grow. Many of our fine leaders began as cleaners and worked their way up into management roles. We are always looking to promote from within for team members who have the will and drive for success. Why wait to apply or learn about the opportunities available?
For further information visit our website at: www.aqualityfaciltyservices.com
Follow us on Facebook: https://www.facebook.com/A-Quality-Facility-Services-199355203547053
Job Type: FT
Hours: Monday-Friday 7am-3:30pm
Pay: Bi-weekly $16/hr
Location: one location in Peebles, OH
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