Contact Center Quality Analyst jobs in Saint Louis, MO

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Medical Contact Center Agent
  • Christopher Rural Health Planning Corporation
  • Christopher, IL FULL_TIME
  • Christopher Rea Clinic has openings for Contact Center Agents. This position will join a team of staff who receive all incoming phone calls for multiple Clinic Sites, schedule medical appointments and take messages for clinical staff. Experience in the medical field and medical terminology is preferred. Excellent customer service skills are required. Hours are Monday-Friday.

    Benefits include vacation days, paid holidays and sick days as well as a quarterly incentive program. Long-term disability insurance and a $50,000 life insurance policy is provided as a benefit. Optional insurances include: health, dental, vision, accident, critical illness, short-term disability and voluntary life. Two percent match available in the retirement plan.

    Applicants may go to www.crhpc.org, download/complete application and mail to CRHPC, Attn: Human Resources, PO Box 155, Christopher, IL 62822 or fax to 618-724-1705.

    Job Type: Full-time

    Job Type: Full-time

    Pay: $14.50 - $16.00 per hour

    Benefits:

    • Dental insurance
    • Health insurance
    • Life insurance
    • Vision insurance

    Work Location: In person

  • Just Posted

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Contact Center Manager
  • Scott Credit Union
  • Edwardsville, IL FULL_TIME
  • Scott Credit Union is looking to hire a full-time Contact Center Manager to join our amazing Contact Center team. This position will be onsite Monday through Friday normal business hours in our home o...
  • 14 Days Ago

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Temporary Hurricane Contact Center Agent
  • MCI Careers
  • Louisiana, MO TEMPORARY
  • LOCATIONRemote Work-at-Home JOB TYPEPart-Time PAY TYPESHourly Bonus APPLICATION DETAILSNo Resume Required, Entry-Level POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking age...
  • 19 Days Ago

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Temporary Hurricane Contact Center Agent
  • MCI Military Recruitment
  • Louisiana, MO TEMPORARY
  • POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
  • 19 Days Ago

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Temporary Hurricane Contact Center Agent
  • MCI Jobs
  • Louisiana, MO TEMPORARY
  • POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
  • 20 Days Ago

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Customer Service Representative -Contact Center
  • PCs for People
  • Belleville, IL FULL_TIME
  • DescriptionAbout the RoleThis position provides customer service support for our PCs for People customers. The primary responsibility of the Customer Service Representative is to provide a variety of ...
  • 1 Month Ago

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0 Contact Center Quality Analyst jobs found in Saint Louis, MO area

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Pricing Specialist Mutual Fund Valuation
  • EDWARD JONES
  • Saint Louis, MO
  • Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people c...
  • 3/28/2024 12:00:00 AM

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Business Analyst (BSSS-L3) NGA - St Louis
  • Masego
  • Saint Louis, MO
  • Job ID: 20240125210845 Location: St Louis, MO __________________________________________________________________________...
  • 3/28/2024 12:00:00 AM

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Transit Revenue Analyst
  • Bi-State Development
  • Saint Louis, MO
  • Job Description Job Description Transit Revenue Analyst Full-time employment opportunity with a dynamic and multi-facete...
  • 3/28/2024 12:00:00 AM

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Revenue Analyst
  • Above All Personnel
  • Saint Louis, MO
  • Job Description Job Description Responsibilities: Work with the financial accounting team to address revenue reporting d...
  • 3/28/2024 12:00:00 AM

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Expert IT Solution Architect - Azure and Generative AI
  • IT
  • Saint Louis, MO
  • Nestl Information Technology is the digital arm of the worlds largest nutrition, health, and wellness company. With 150+...
  • 3/27/2024 12:00:00 AM

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IT Digital Lead Operations (GenAI) - Collaboration, Content and Portal
  • IT
  • Saint Louis, MO
  • Nestl Information Technology is the digital arm of the worlds largest nutrition, health, and wellness company. With 150+...
  • 3/27/2024 12:00:00 AM

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Expert IT Solution Architect - Azure and Generative AI
  • IT
  • St. Louis, MO
  • Nestlé Information Technology is the digital arm of the world’s largest nutrition, health, and wellness company. With 15...
  • 3/24/2024 12:00:00 AM

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IT Digital Lead Operations (GenAI) - Collaboration, Content and Portal
  • IT
  • St. Louis, MO
  • Nestlé Information Technology is the digital arm of the world’s largest nutrition, health, and wellness company. With 15...
  • 3/24/2024 12:00:00 AM

St. Louis (/seɪnt ˈluːɪs/) is an independent city and major inland port in the U.S. state of Missouri. It is situated along the western bank of the Mississippi River, which marks Missouri's border with Illinois. The Missouri River merges with the Mississippi River just north of the city. These two rivers combined form the fourth longest river system in the world. The city had an estimated 2017 population of 308,626 and is the cultural and economic center of the St. Louis metropolitan area (home to nearly 3,000,000 people), which is the largest metropolitan area in Missouri, the second-largest ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$43,711 to $60,597
Saint Louis, Missouri area prices
were up 0.7% from a year ago