Contact Center Quality Analyst jobs in Vincennes, IN

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2020

4 Contact Center Quality Analyst jobs found in Vincennes, IN area

Quality Inspector
  • TRIGO Global Quality Solutions
  • Princeton, IN Full-Time
  • TRIGO Global Quality Solutions has several immediate openings for Quality Inspectors in Evansville, IN. Overall Purpose ...
  • 3 Months Ago
Quality Assurance Specialist
  • HersheyCareers
  • Robinson, IL Full-Time
  • Job Location: Robinson, IL Summary: The Hershey Company Robinson plant is a non-union plant producing products such as P...
  • 8 Days Ago
Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of the state, nearly halfway between Evansville and Terre Haute. Founded in 1732 by French fur traders, notably, François-Marie Bissot, Sieur de Vincennes for whom the Fort was named, Vincennes is the oldest continually-inhabited European settlement in Indiana and one of the oldest settlements west of the Appalachians. According to the 2010 census, its population was 18,423, a decrease of 1.5% from 18,701 in 2000. Vincennes is the principal city o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$35,997 to $49,903
Vincennes, Indiana area prices
were up 1.3% from a year ago

Contact Center Quality Analyst in Albuquerque, NM
Performs quality process improvement activities for assigned department to include but is not limited to developing and maintaining statistical databases, developing and producing complex reports and assisting with various projects.
November 06, 2019
Assists with developing evaluative tools to improve process improvements.
December 14, 2019
Contact Center Quality Analyst in El Segundo, CA
Interacts daily with customers and functional peer groups.
October 06, 2019