Contact Center Quality Analyst, Sr. jobs in Anaheim, CA

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Quality Analyst
  • Parsec Automation
  • Anaheim, CA FULL_TIME
  • Interested in joining a team of dedicated, enthusiastic (dare we say, passionate?) professionals on a mission to simplify manufacturing operations?
    Quality Analyst

    As a Quality Analyst, you will be responsible for the quality and performance of our TrakSYS software by thoroughly testing and validating the solutions we implement for our clients. You will be a key member of the implementation team.

  • 12 Days Ago

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Sr. Manager, Quality Control
  • MARKWINS BEAUTY BRANDS INC
  • City of Industry, CA OTHER
  • Job Details Job Location: Markwins Headquarters - City of Industry, CA Position Type: Full Time Education Level: 4 Year Degree Salary Range: $100,000.00 - $125,000.00 Salary Travel Percentage: Up to 2...
  • 23 Days Ago

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Sr. Manager of Quality Control, Cosmetics
  • Talentry
  • Walnut, CA FULL_TIME
  • Sr. Manager of Quality Control, CosmeticsCity of Industry, CADirect-Hire. 115-125k Talentry is looking or a Sr. Manager of Quality Control who can oversee and provide leadership for all QC requirement...
  • 17 Days Ago

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Sr. Financial Analyst
  • Robert Half
  • Anaheim, CA OTHER
  • Job Description: We are seeking a highly skilled and experienced Senior Financial Analyst/Cost Accountant to join our team for a contract 3-4 month coverage. The ideal candidate will have extensive kn...
  • 21 Days Ago

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Sr. Financial Analyst
  • ClearPath
  • Anaheim, CA FULL_TIME
  • Our client is hiring a Sr. Financial Analyst to lead financial planning, analysis, and budget management processes, ensuring alignment with strategic objectives, and providing actionable insights for ...
  • 7 Days Ago

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Sr Financial Analyst
  • Robert Half
  • Chino, CA PER_DIEM
  • Fast growing distribution firm in the San Gabriel Valley has an opportunity due to growth for a Sr Financial Analyst. This Sr Financial Analyst will handle budgeting, forecasting, trend analysis, prod...
  • 14 Days Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Anaheim, CA area

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Customer Care Representative 1 (contract)
  • Qonten
  • Cerritos, CA
  • **Customer Care Representative 1 (contract)** - | Wed, 08 Dec 2021 23:45:28 GMT Under immediate supervision, receives an...
  • 4/24/2024 12:00:00 AM

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Java Android Developer (Remote)
  • SynergisticIT
  • Anaheim, CA
  • 2024 is finally here and we hope the Job market improves however as per a resume builder survey based on response from m...
  • 4/24/2024 12:00:00 AM

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Pediatric Occupational Therapist - Per Diem
  • Patterns Behavioral Services, Inc.
  • Garden Grove, CA
  • Want to make a difference in the lives of children with special needs? We have a need for a per-diem Occupational Therap...
  • 4/22/2024 12:00:00 AM

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Customer Service Analyst
  • Yogananda
  • Glendale, CA
  • **Position Summary** Answer Membership Services calls and emails from members and contacts throughout the world. Review ...
  • 4/21/2024 12:00:00 AM

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Entry Level Programmer/Coder/Developer/Data Scientist/Analyst/Engineer
  • SynergisticIT
  • Garden Grove, CA
  • The Job Market is Challenging due to almost 300,000 Tech Layoffs since October 2022 due to which thousands of laid off T...
  • 4/21/2024 12:00:00 AM

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Pediatric Occupational Therapist - Per Diem
  • Patterns Behavioral Services Inc.
  • Garden Grove, CA
  • Want to make a difference in the lives of children with special needs? We have a need for a per-diem Occupational Therap...
  • 4/21/2024 12:00:00 AM

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Oil Trading Analyst
  • Ventura foods
  • Brea, CA
  • Job Description Job Description Location: Remote Exemption: Exempt OUR COMPANY: Ventura Foods is a leading global manufa...
  • 4/21/2024 12:00:00 AM

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Quality Control Analyst
  • PropertyRate
  • Orange, CA
  • Responsibilities The Associate will be responsible for efficiently and thoroughly reviewing appraisal reports to ensure ...
  • 4/21/2024 12:00:00 AM

Anaheim (/ˈænəhaɪm/) is a city in Orange County, California, part of the Los Angeles metropolitan area. As of the 2010 United States Census, the city had a population of 336,265, making it the most populous city in Orange County and the 10th-most populous city in California. Anaheim is the second-largest city in Orange County in terms of land area, and is known for being the home of the Disneyland Resort, the Anaheim Convention Center, and two major sports teams: the Anaheim Ducks ice hockey club and the Los Angeles Angels baseball team. Anaheim was founded by fifty German families in 1857 and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$58,712 to $80,128
Anaheim, California area prices
were up 3.2% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020