Contact Center Quality Analyst, Sr. jobs in Louisiana

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Contact Center Quality Analyst, Sr. typically requires 2 or more years of related experience. (Copyright 2020 Salary.com)

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Sr. Angular Developer (ITC #2408)
  • General Dynamics Information Technology
  • Bossier City, LA
  • Design, develop, and maintain code that meets requirements, is high quality, and performs ... analysis, code reviews, continuous integration, continuous delivery, and automated security ...
  • 2 days ago

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Sr. Angular Developer
  • General Dynamics Information Technology
  • Bossier City, LA
  • Design, develop, and maintain code that meets requirements, is high quality, and performs ... analysis, code reviews, continuous integration, continuous delivery, and automated security ...
  • 2 days ago

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Business Analyst Campus Recruiting
  • Louisiana Economic Development
  • Lafayette, LA
  • ... the quality of IT products and services for our clients. At CGI, you can explore your full ... At our Lafayette Center, we are looking for experienced professionals and graduating students ...
  • 4 days ago

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Business Analyst - Campus Recruiting
  • CGI
  • Lafayette, LA
  • Provide quality client support by answering questions and fostering communication * Make data ... At our Lafayette Center, we are looking for experienced professionals and graduating students ...
  • 4 days ago

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Senior Audit Manager (Remote) - $100,000/year USD
  • Crossover for Work
  • New Iberia, LA
  • Analyzing finances and budgeting Senior Audit Manager Key Responsibilities Coaching your team of accountants by: * Reviewing financial reports and processes for quality * Diving deep to identify the ...
  • 5 days ago

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Senior .NET Developer
  • Louisiana Economic Development
  • Baton Rouge, LA
  • ... Center is an in-bound delivery model where we support our clients from our BATON ROUGE center ... IBM's unparalleled ability to bring together deep business insight, advanced research, analytics ...
  • 5 days ago

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Senior Automation QA
  • Louisiana Economic Development
  • Lafayette, LA
  • Perficient seeks a Senior Automation QA. Qualifications Extraordinary level of understanding for ... for quality analysis Coach and mentor junior people Perficient is the leading digital ...
  • 5 days ago

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Graduate Nurse (RN) - Cancer Center Clinic
  • Tulane Medical Center
  • New Orleans, LA
  • The degree to which we as an organization can provide quality healthcare service is highly ... For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 ...
  • 6 days ago

Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico. The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast. The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$45,773 to $62,469